Roofing Account Manager

The Jamar Company; Golden Valley (MN); On-site; USD 69,000 - 104,000; Full time

Benefits offered by this job

Group term life

Short & Long-Term Disability

401K with employer match

Auto allowance

Stock purchase plan

Profit sharing

Paid time off

Paid holidays

Employee referral bonus

Training and development

Discount program

Company engagement

Job summary

The Jamar Company is seeking a Roofing Account Manager to serve as the primary contact for commercial and industrial roofing clients, building strong relationships, understanding facility needs, and coordinating roofing solutions with internal teams.

This full-time, exempt role requires 5+ years in roofing, a valid driver's license, travel about 50%, and the ability to manage preventive maintenance programs, service agreements, and growth opportunities while delivering exceptional customer

Qualifications

• Five (5) years or more of experience in the commercial or industrial roofing industry, including client account management and hands-on expertise with EPDM, TPO, PVC, BUR, and coatings, with the ability to leverage industry knowledge to provide strategic guidance.
• Proven ability to build, maintain, and balance strong client relationships.
• Skilled in identifying client needs and translating them into actionable, results-driven solutions.
• Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint, as well as other essential computer applications.
• Experience using CRM platforms and related tools to effectively manage client accounts.
• Must possess and maintain a valid driver’s license.

Responsibilities

• Serve as the primary point of contact for commercial and industrial roofing clients, building and maintaining strong customer relationships.
• Meet regularly with customers to understand facility needs, long-term objectives, and roofing asset management goals.
• Develop and manage preventive maintenance programs, service agreements, repair requests, and maintenance contracts.
• Partner with internal service, operations, and project teams to coordinate roofing solutions and deliver exceptional customer experiences.
• Identify opportunities to strengthen client relationships, expand services, and support account growth.
• Resolve customer concerns and complex roofing-related issues by coordinating timely and effective solutions.
• Monitor account performance, prepare customer reports, and provide recommendations based on roofing system conditions, client needs, and market trends.
• Conduct market and competitor analysis to identify opportunities and provide strategic insights.
• Stay current on roofing technologies, materials, industry best practices, and regulatory requirements.
• Travel regularly to customer facilities and project sites throughout the local and regional service area.

Skills

Client relationship management

Negotiation

Presentations

Travel readiness

Tools

CRM platforms

MS Office (Word/Excel/PowerPoint)

Job description

Roofing Account Manager

Build What’s Next with Jamar

For more than a century, Jamar has built its reputation by delivering dependable solutions and developing lasting customer relationships. As a Roofing Account Manager , you'll serve as a trusted advisor to commercial and industrial clients—helping them protect their facilities, maximize the life of their roofing systems, and plan for future maintenance and capital improvements. You'll work closely with operations, service, and project teams while managing key client relationships, coordinating roofing solutions, and identifying opportunities for long-term growth. If you're relationship-driven, knowledgeable in commercial roofing systems, and passionate about helping customers achieve their facility goals, you'll find a rewarding career here.

At a Glance

Pay: $69,400-$104,000 annual salary; dependent on relevant knowledge, skills, training, experience, and market conditions.

Employment Type: Full-Time, Exempt

Travel: Approximately 50% to local/regional client sites/customer locations.

Required Experience: 5+ years

Schedule: Standard full-time schedule. Work hours may occasionally vary to support customer needs, travel, service requirements, and operational priorities.

Benefits Start: First of the month following 20 calendar days from date of hire.

What You'll Do

• Serve as the primary point of contact for commercial and industrial roofing clients, building and maintaining strong customer relationships.
• Meet regularly with customers to understand facility needs, long-term objectives, and roofing asset management goals.
• Develop and manage preventive maintenance programs, service agreements, repair requests, and maintenance contracts.
• Partner with internal service, operations, and project teams to coordinate roofing solutions and deliver exceptional customer experiences.
• Identify opportunities to strengthen client relationships, expand services, and support account growth.
• Resolve customer concerns and complex roofing-related issues by coordinating timely and effective solutions.
• Monitor account performance, prepare customer reports, and provide recommendations based on roofing system conditions, client needs, and market trends.
• Conduct market and competitor analysis to identify opportunities and provide strategic insights.
• Stay current on roofing technologies, materials, industry best practices, and regulatory requirements.
• Travel regularly to customer facilities and project sites throughout the local and regional service area.

What We’re Looking For

We are looking for a customer-focused Roofing Account Manager who understands commercial roofing systems and enjoys helping clients protect their facilities, plan strategically, and maximize the value of their roofing investments.

• Required Qualifications
• Five (5) years or more of experience in the commercial or industrial roofing industry, including client account management and hands‑on expertise with EPDM, TPO, PVC, BUR, and coatings, with the ability to leverage industry knowledge to provide strategic guidance.
• Proven ability to build, maintain, and balance strong client relationships.
• Skilled in identifying client needs and translating them into actionable, results-driven solutions.
• Proficient in Microsoft Office Suite, including Word, Excel, and PowerPoint, as well as other essential computer applications.
• Experience using CRM platforms and related tools to effectively manage client accounts.
• Must possess and maintain a valid driver’s license.

This position is eligible for discretionary bonus and profit sharing based on company performance in addition to other benefits that support the total well-being of you and your family. Some benefits include:

• Employer-Paid Coverage: Group Term Life, Short & Long-Term Disability Coverage
• 401K with Employer Match
• Auto Allowance Program/Business Travel
• Discounted Company Stock (Employee Stock Purchase Plan)
• Profit Sharing
• Generous Paid Time Off & Paid Holidays
• Employee Referral Bonus Program
• Robust Training/Development & Professional Growth Opportunities
• Exclusive Discounts: Access to Perks Marketplace Discount Program
• Company Engagement, and More

About Jamar

Jamar is a solution-focused specialty services provider with a strong regional presence and national reach. We deliver dependable, industry-leading results through innovation, safety, and field leadership. Our diverse and passionate team thrives on collaboration, values relationships, and is committed to making a positive impact. We are driven by growth, excellence, and the belief that the best ideas come from diverse perspectives.

All offers of employment are expressly contingent upon the satisfactory completion, in accordance with Company policy, of a pre-employment drug screening and background check.

This position is not eligible for sponsorship.

The Jamar Company is an equal opportunity employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you are a person with a disability and need assistance with the application process, or if you're experiencing difficulty using our website to apply for a position, please reach out to our Human Resources department at [e-mail]

If you’d like more information on your EEO rights under the law, please click here.