Rolex Advisor – Luxury Timepiece Consultant

Kerns Fine Jewelry; San Francisco (CA); On-site; USD 50,000 - 85,000; Full time

Job summary

Kerns Fine Jewelry in San Francisco's Union Square seeks a Rolex Advisor to join our luxury team. You will provide personalized service for Rolex clients, guiding selections and sharing brand history and craftsmanship with confidence.

The ideal candidate brings passion for luxury watches, excellent communication, and a genuine commitment to outstanding customer experiences in a fast-paced environment. Prior luxury retail is a plus; training is provided to deepen product knowledge and selling

Qualifications

• Previous experience in luxury retail is ideal, preferably within the watch or jewelry industry.
• Exceptional communication and interpersonal skills.
• Genuine passion for luxury watches and craftsmanship.
• Proven track record of delivering outstanding customer service.
• Strong attention to detail and the ability to multitask in a fast-paced environment.

Responsibilities

• Build and maintain strong relationships with customers by providing personalized service and expert product knowledge.
• Assist customers in selecting the perfect Rolex timepiece to match their style and preferences.
• Educate customers on the craftsmanship, history, and technical aspects of Rolex watches.
• Conduct presentations and share insights into the unique features and benefits of Rolex timepieces.
• Process transactions accurately and efficiently, ensuring a seamless purchasing experience.
• Stay updated on industry trends, new product releases, and brand updates to enhance your expertise.

Skills

Luxury retail experience

Exceptional communication

Customer service excellence

Product knowledge

Attention to detail

Job description

Kerns Fine Jewelry in San Francisco's Union Square seeks a Rolex Advisor to join our luxury team. You will provide personalized service for Rolex clients, guiding selections and sharing brand history and craftsmanship with confidence.

The ideal candidate brings passion for luxury watches, excellent communication, and a genuine commitment to outstanding customer experiences in a fast-paced environment. Prior luxury retail is a plus; training is provided to deepen product knowledge and selling