ROI Medical Records Specialist - Remote

MRO; Detroit (MI); Remote; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare company seeks a ROI Specialist to manage the release of information for patient medical records. This fully remote, entry-level position requires attention to detail and proficiency with computer applications. Ideal candidates have strong communication skills and a high school diploma. Join a supportive team that values dependability and individual contribution.

Qualifications

• Ability to work independently and meet production goals.
• Experience using the internet and entering data into computer systems.
• Knowledge of HIPAA regulations is preferred.

Responsibilities

• Reviews requestor information to determine records to be released based on HIPAA guidelines.
• Logs medical records requests into ROI On-Line database.
• Responds to customer inquiries regarding ROI issues.

Skills

Verbal Communication

Attention to Detail

Proficiency in Computer Applications

Education

High School Diploma/GED

Job description

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The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*

This is a fully remote position.

TASKS AND RESPONSIBILITIES:

• Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
• Answer phone calls concerning various ROI issues.
• If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database.
• If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office.
• Logs medical record requests into ROI On-Line database.
• Scans medical records into ROI On-Line database.
• Complies with site facility policies and regulations.
• At specified sites, responsible for handling and recording cash payments for requests.
• Other duties as assigned.
  
  
  

SKILLS|EXPERIENCE:

• Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
• Demonstrates the ability to work independently and meet production goals established by MRO.
• Strong verbal communication skills; demonstrated success responding to customer inquiries.
• Demonstrates success working in an environment that requires attention to detail.
• Proven track record of dependability.
• High School Diploma/GED required.
• Prior work experience in Release of Information in a physician’s office or HIM Department is a plus.
• Knowledge of medical terminology is a plus.
• Knowledge of HIPAA regulations is preferred.
• This job description reflects management’s assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.
  
  
  

MRO’s employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. MRO is an Equal Opportunity Employer.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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