Rockaway New Jersey - Thrift Store Donation Attendant

Goodwill NYNJ; Rockaway (NJ); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Time off

Health & wellness

Health benefits

Retirement matching

Transit benefits

Incentives

Tuition assistance

Insurance offerings

Job summary

Goodwill NYNJ in Rockaway, NJ is hiring a Thrift Retail Store Donation Attendant. You will greet donors, assist with unloading donations, and help manage donation records while supporting a fast-paced retail environment.

Responsibilities include sorting and pricing donations, providing tax receipts, maintaining a clean area, and following safety procedures. Opportunities to grow with a mission-driven, community-focused organization are available.

Responsibilities

• Greet donors and assist with unloading donations
• Answer donor questions about Goodwill and donation guidelines
• Maintain records of donor counts and volume; submit daily
• Assess, sort and price donations per guidelines
• Provide tax receipts and thank donors
• Keep donation area clean, organized, safe
• Follow safety procedures and proper lifting
• Assist with loading/unloading trucks
• Operate pallet jack (certification preferred)
• Represent Goodwill with excellent customer service
• Adapt to changing tasks in a fast-paced environment
• Perform other duties to support store team

Job description

GOODWILL INDUSTRIES OF GREATER NEW YORK & NORTHERN NEW JERSEY INC.

Position Title: Thrift Retail Store Donation Attendant

Location: Rockaway NJ

Benefit Classification: Hourly

Position Type: Full-Time

At Goodwill NYNJ, we empower individuals with disabilities and other barriers to employment to gain independence through the power of work. Founded more than 109 years ago, Goodwill believes in never leaving talent behind and that a positive world is where all talents are recognized. Operating over 30 retail locations, Goodwill is known for its retail stores and is a destination for donating goods - our retail operations make a material, sustainable impact on textile reuse.

Join our team and be part of something meaningful. Here, your work creates opportunities for yourself and for others in the community.

Job Responsibilities

• Greet donors warmly and assist with unloading donations.
• Address donor questions about Goodwill, its mission, and donation guidelines.
• Keep accurate records of donor counts and volume; submit daily to supervisors.
• Assess, sort and price donations according to Goodwill's guidelines.
• Provide tax receipts upon request and thank donors for their contributions.
• Maintain a clean, organized, and safe donation area inside and outside.
• Follow safety procedures, including proper lifting techniques and equipment handling.
• Assist with loading and unloading trucks as needed.
• Operate a pallet jack to move donations (Certification is preferred, training is provided)
• Represent Goodwill professionally with excellent customer service.
• Adapt to changing tasks in a fast-paced environment and perform other duties as assigned.
• Perform other duties as assigned to support the store team and broader organizational goals.

Schedule Requirements

Flexibility in your availability is essential to meet the needs of the business which operates Monday to Sunday, 9:00am to 9:00pm.

Health & Safety Guidelines

This role involves handling pre-owned merchandise, which may contain allergens, dust, or other substances. Goodwill provides training, protective equipment, and follows safety protocols to ensure a clean and secure work environment. Employees must follow all safety guidelines and report concerns to management.

Benefits

Goodwill NYNJ offers a variety of benefits to Full-Time employees and Part-Time employees working over 30 hours per week:

• Generous Time off policy to use when you need it
• Health, wellness and financial resources to help you achieve our personal goals
• Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
• Retirement matching programs and contributions
• Transit and commuter benefits
• Incentives: Incentive payments for achieving performance targets.
• Tuition Reimbursement Assistance
• Medical, Dental, Vision & Voluntary Insurance Offerings

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