Rock-Star Sub Shop Team Member

38031 Jersey Mike's Jersey Mikes Indianola; Indianola (IA); On-site; USD 22,000 - 30,000; Full time

Job summary

Jersey Mike’s Subs in Indianola, IA is seeking a ROCK STAR to join our family and help deliver high-quality sub sandwiches with a friendly, giving culture. You’ll greet customers, take orders, and work with a team in a fast-paced setting while following safety and sanitation standards.

The role emphasizes customer satisfaction, flexibility for day/evening shifts, and learning the Jersey Mike’s way of doing business.

Qualifications

• Be energetic, hard-working and ethical.
• Commitment to learning and following company policies.
• Desire to work as a team player.
• Flexibility to work day and nights shifts, weekends and holidays.
• Ability to stand for long hours in a fast-paced environment.
• Positive attitude and commitment to customer satisfaction.

Responsibilities

• Greet customers, record orders, and serve food and beverages with a positive and helpful attitude, including answering questions about the menu.
• Input orders into a POS and accept payment using a credit card reader or cash register, calculating change accurately and quickly.
• Work with the line team to prepare subs to customer specifications, following cooking instructions, safety procedures, and sanitary requirements.
• Use kitchen machinery such as knives, grills, slicers, etc.
• Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing utensils, and servicing restrooms.
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly to resolve problems per Jersey Mike's standards and policy.
• Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code.

Skills

Energetic

Team player

Willingness to learn

Customer-service oriented

Flexible schedule

Tools

POS system

Job description

Jersey Mike’s Subs in Indianola, IA is seeking a ROCK STAR to join our family and help deliver high-quality sub sandwiches with a friendly, giving culture. You’ll greet customers, take orders, and work with a team in a fast-paced setting while following safety and sanitation standards.

The role emphasizes customer satisfaction, flexibility for day/evening shifts, and learning the Jersey Mike’s way of doing business.