Sub Shop Rock Star Crew Member

Dunkin'; Bethesda (MD); On-site; USD 17,000 - 25,000; Full time

Job summary

Jersey Mike’s Subs in Bethesda, MD is seeking a team member to greet customers, take orders, and help prepare hot and cold subs with a positive attitude in a fast-paced environment. You will work with the line team, operate the POS, handle payments, maintain cleanliness, and follow safety procedures while providing excellent customer service and fitting the Jersey Mike’s standards.

This role offers flexible day and night shifts, weekends and holidays, and opportunities to learn and grow within a

Qualifications

• Be energetic, hard-working, and ethical.
• Ability to understand and adhere to all company policies and procedures.
• Commitment to learning.
• Have strong desire to work as a Team Player.
• Flexibility to work day and nights shifts, weekends, and holidays.
• Ability to stand for long hours at a time and work in a fast-paced environment.
• Positive attitude and commitment to customer satisfaction.

Responsibilities

• Greet customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu.
• Input orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required.
• Work together with the line team to prepare cold and hot subs to customer specifications, while following cooking instructions, safety procedures, and sanitary requirements.
• Use specific kitchen machinery such as knives, grills, slicers, etc.
• Ensure restaurant cleanliness daily by clearing and wiping tables, sweeping and mopping floors, washing and sanitizing kitchen utensils, and servicing restrooms.
• Communicate effectively with team members and management to create work schedules, train new employees, and resolve any interpersonal issues as needed.
• Handle customer concerns and complaints professionally and calmly to resolve problems according to Jersey Mike's standards and policy.
• Maintain a neat and tidy appearance by wearing required uniform and adhering to a corporate dress code.

Skills

Energetic

Hard-working

Ethical

Team player

Flexible hours

Endurance

Customer service

Job description

Jersey Mike’s Subs in Bethesda, MD is seeking a team member to greet customers, take orders, and help prepare hot and cold subs with a positive attitude in a fast-paced environment. You will work with the line team, operate the POS, handle payments, maintain cleanliness, and follow safety procedures while providing excellent customer service and fitting the Jersey Mike’s standards.

This role offers flexible day and night shifts, weekends and holidays, and opportunities to learn and grow within a