ROCC Operator I

ENGIE North America Inc.; Houston (TX); On-site; USD 77,000 - 129,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

Life insurance

Short-term and long-term disability

401(k) with company match

Generous paid time off and holidays

Job summary

ENGIE North America Inc. seeks a Remote Operations Control Center (ROCC) Operator to monitor and control a growing Battery Energy Storage System across the US, including ERCOT and CAISO markets.

The role supports remote maintenance, safety procedures, and coordination with field teams from Houston, with a rotating night/day schedule. You will engage in SCADA-driven operations, alarm response, and performance monitoring while ensuring compliance with HSE policies.

Qualifications

• High school diploma or two-year technical certificate in electrical or instrumentation controls preferred.
• Experience with SCADA and remote operations in power/energy contexts.
• Willingness to work night/day shifts and Houston-based office presence.

Responsibilities

• Safety: perform check-in/check-out for field staff and manage equipment with SCADA, monitor alarms, and follow safety protocols.
• Grid-facing monitoring: track transmission-level voltage, coordinate outages and TDSP/ISO interfaces, and plan test requests with grid operators.
• Remote Asset Operations: coordinate restoration with Field Service, perform remote maintenance and first-line troubleshooting.
• Performance monitoring: analyze system reports, flag deviations, and coordinate remote maintenance and recalibration as needed.

Skills

Remote operations

SCADA systems

HSE protocols

Microsoft Office

Education

High school diploma or technical certificate

Tools

SCADA platforms

Microsoft Office

Job description

As the Remote Operations Control Center "ROCC" Operator, you will be responsible for 24 x 7 remote operations and monitoring of a rapidly growing standalone Battery Energy Storage System (BESS) across the US for current Electric Reliability Council of Texas (ERCOT) and the California Independent System Operator (CAISO) markets. This is an engaged role that will carry out planned maintenance remotely and alert the field operations to implement maintenance of issues needing attention that have flagged overnight.

Every day this role carries four major components of responsibility the ROCC will be responsible for:

• Safety - where you carry out check in / check out procedure of field staff for all operating assets, and interact with SCADA to engage/disengage equipment (site breakers, ESS units, etc), and monitor SCADA and internal automated alerting tools for severe alarms / warnings and engage emergency protocols
• Grid-facing monitoring - monitor voltage profile of transmission level BESS assets and interact with transmission and grid operators, coordinate outage scheduling and input to Transmission Distribution Service Provider and Independent Systems Operators "TDSP/ISO" interfaces, coordinate test request submission and approval with grid operators, and coordinate real-time asset testing during commissioning of upcoming facilities
• Remote Asset Operations - Coordinate unit restoration with Field Service personnel, carry out planned maintenance activities (state of charge calibration, voltage balancing, and testing) remotely via equipment SCADA platforms, and perform first line troubleshooting of unplanned reactive maintenance
• Performance monitoring - Utilize system reports and analytic tools to flag performance deviations and system degradation. Operator will be directly involved in diagnostics and issue tracking, and will coordinate with cross functional teams and/or lead remote maintenance tasks(such as balancing and recalibration) as needed

What You’ll Bring

• Minimum high school diploma, or two (2) year diploma/certificate in a technical program (Electrical or Instrumentation controls), other degrees/certificates may be considered
• Knowledgeable in remote operations and control, in field equivalent roles in the power/energy/oil & gas industry, equivalent experience in control room operations, or military equivalent experience in procedure adherence, control rooms operations and monitoring the ships/submarines/or aircraft control room/operations
• Experience with HSE protocols. Training will also be provided on company-specific HSE protocols
• Experience with SCADA systems or similar software
• Willingness to learn and adapt to new technologies is essential
• This role is office based, requires physical presence in Houston, Texas and will be a work schedule that is night and day shift rotation
• Must be willing and able to comply with all ENGIE ethics and safety policies
• Ability to use company computer with Microsoft Suite of software tools and SCADA systems

Compensation

Salary Range: $77,100 - $118,220 USD annually

This represents the average expected pay range for a qualified candidate.

This represents the average expected pay range for a qualified candidate.

ENGIE complies with all federal, state, and local minimum wage laws. Actual salary offered may vary depending on geography, experience, education, internal pay alignment, or other bona fide factors.

In addition to base pay, this position is eligible for a competitive bonus / incentive plan.

At ENGIE, we take your well-being seriously. Our comprehensive benefits package includes options for medical, dental, vision, life insurance, employer-paid short-term and long-term disability insurance, ESPP, generous paid time off including wellness days, holidays and leave programs. We also help you plan for retirement by offering a 401(k) Retirement Savings Plan with a company match. But that's not all - we're dedicated to the health and happiness of your entire family, offering supplemental benefits for full time employees that enhance emotional and physical well-being through all stages of life from family forming to caregiver benefits. Explore our benefits package to see how we can support you. Learn more .

Why ENGIE?

ENGIE North America isn't just participating in the Zero-Carbon Transition, we're leading it! Join us as we develop energy that is renewable, efficient, and accessible to everyone.

At ENGIE, every talent has a role to play in the adventure of the century. Make a difference and enjoy a fulfilling professional experience. Take on exciting challenges and build a career path that reflects who you are.

Join us and be part of the adventure!

ENGIE is proud to be an equal opportunity workplace, and we are firmly committed to creating an inclusive workplace for all employees. We are committed to providing employees with a work environment free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.

We are unable to sponsor or take over sponsorship of an employment visa for this role at any time.

The safety of our employees is our number one priority. All employees at ENGIE have both a duty and the authority to STOP WORK if unsafe acts are

Business Unit:
GBU Renewables & Flexible Power

Division:
R&B North Am - USA & Canada

Legal Entity:
ENGIE North America Inc.

Company Name:
ENGIE North America

Minimum Base Salary:
77,100.00 USD

Maximum Base Salary:
128,500.00 USD

Pay Basis:
Annual

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