Robson Ranch Bakery - Artisan Bread Expert - Full time

H-E-B; Denton (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

H-E-B is seeking an Artisan Bread Expert to apply mastery in bakery production, from dough to finished product, ensuring quality and presentation. You will train teammates and resolve complex issues while maintaining timely, accurate operations in a fast-paced retail bakery.

The role emphasizes guest service, production planning, and adherence to safety policies, with opportunities to mentor others and contribute to department goals.

Qualifications

• 3+ years bakery experience in a specialized setting.
• Minimum 6 months in scratch mixing, shaping and baking.
• Working knowledge of baking equipment set-up, cleaning, operation, maintenance.
• Familiarity with H-E-B systems (PC, symbol, scales, label machine).
• Strong customer service, communication and writing skills.
• Completion of food sanitation and safety training.

Responsibilities

• Assist customers with bakery products and purchases.
• Produce breads and pastries from scratch and bake to spec.
• Maintain product quality and proper storage.
• Train future Artisan Bread Experts, Bakers and Fryers.
• Ensure sanitation and food safety compliance; uphold dating policy.
• Support inventory control and back storage organization.

Skills

Customer service

Interpersonal skills

Reading and writing

Bakery techniques

Food safety

Education

Bake Works and Fry Works training

Tools

H-E-B systems

Job description

Responsibilities Job Summary: As an Artisan Bread Expert, you'll apply a mastery of skills in a specialized area, and maintain quality of products. You'll rely on experience and judgment to plan and accomplish assigned goals, serve as a resource to others to resolve complex issues, and train future Artisan Bread Experts, Bakers, and Fryers. Key Responsibilities & Essential Functions: Customer Service: Assists customers with bakery products and purchases Uses suggestive selling techniques to meet customer needs and to build department sales Makes regular announcements to inform customers of freshly-baked products Production: Expertly creates a variety of top quality breads from scratch, including artisan pan breads, natural fermented breads, and hearth breads (tasks include mixing, shaping, scoring, baking all products) Produces a variety of pan dulce pastries, according to visual training aids (VTAs) Executes production efficiently (using production planning tools); recommends adjustments based based on actual movement performance Properly tops / finishes all baked goods to create a fresh and appetizing presentation Maintains product integrity through proper storing, handling, proofing, planning / breaking out of all baked goods Ensures quality control of all products before sending to sales floor Ensures cake product reaches the showcase and tables at the prescribed times Trains future Artisan Bread Experts, Bakers, and Fryers Performs Rep and Specialist duties as required Food Service: Organizes back storage room, freezer, cooler, and production area Assists with inventory control, including loading, unloading, moving, and storing products Food Safety: Maintains sanitation in work area Complies with H-E-B food safety and sanitation standards Ensures all products comply with H-E-B code dating policy Ensures productivity standards are met without compromising product quality Ensures potentially hazardous foods are maintained under appropriate temperatures The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements:

Work Experience: 3+ years of experience in Bakery specialization

• Preferred 6+ months of experience in scratch mixing, shaping, and baking
• Required Knowledge/Skills/Abilities: Working knowledge of the use of baking equipment, including set-up, cleaning, operating, and maintenance
• Required Knowledge of H-E-B systems (PC, symbol, scales, label machine)
• Required Strong customer service skills
• Required Communication and interpersonal skills
• Required Reading and writing skills
• Required Education: Licenses/Certifications: Bake Works and Fry Works training
• Required Completion of food sanitation and safety training
• Required Physical Demands & Working Conditions: Function in a fast-paced, retail environment, in detailed and precise tasks Work with Customers, staying attentive to their needs Constantly reach at waist, grasp Frequently stand, walk Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push / pull, pinch, utilize fine motor skills Occasionally be exposed to wet, cold, hot conditions, and loud noise Demonstrate the ability to lift up to 50 lbs Demonstrate the ability to manage in excess of 70 lbs While there may be exceptions, the measurements noted are generally defined as
• Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5
• 5.5 hours per 8-hour day; Occasionally: 0
• 2.5 hours per 8-hour day It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager. The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Last revised: 10/1/2018