Austin 29 (Westlake) Bakery - Baker/Fryer - Part time

H.E.B.; West Lake Hills (TX); On-site; USD 17,000 - 21,000; Full time

Job summary

H-E-B in West Lake Hills, TX is hiring a Baker/Fryer to prepare, bake, fry, package, and merchandize fresh bakery products daily while upholding food safety standards. Responsibilities include providing superior customer service, taking orders, assisting customers with selections, and using suggestive selling to support department sales.

The role requires 1+ year bakery experience, HS diploma or GED, and ability to lift up to 50 lbs; strong planning, communication, and computer skills are

Qualifications

• HS Diploma or GED or equivalent - Required
• 1+ years of experience - Required
• Bakery experience - Required
• Knowledge of computer systems and equipment - Required
• Strong customer service skills - Required
• Communication and interpersonal skills - Required
• Reading and writing skills - Required
• Planning and organizing skills - Required

Responsibilities

• Provides superior customer service
• Takes orders from customers by telephone or in person
• Answers customer questions regarding products; assists them with selections
• Uses suggestive selling techniques to meet customer needs and build department sales
• Applies proficient baking / frying skills, including equipment set-up, operation, cleaning, and maintenance
• Uses production tools to plan baking / frying
• Applies proper baking / frying techniques for each item, according to VTAs
• Plans for / breaks out proper amount of baked goods daily
• Ensures quality control of all products before sending to sales floor
• Ensures baked / fried product reaches the showcase and tables at prescribed times
• Prepares, packages, and merchandises fresh product effectively
• Slices, packages, labels, and rotates products
• Records production and shrink to aid in production planning
• Cleans / sanitizes display cases; maintains production area according to SOPs
• Complies with food safety and sanitation standards
• Complies with department / Store operating procedures
• Operates / maintains all equipment properly

Skills

Customer service

Communication

Interpersonal skills

Reading and writing skills

Planning and organizing skills

Knowledge of computer systems

Education

HS Diploma or GED

Tools

PC systems

Scale

Label machine

Job description

Job Summary

As a Baker / Fryer, you'll apply proper baking techniques and maintain quality of products by following guidelines. You'll prepare (bake / fry), package, and merchandise fresh product on a daily basis, while maintaining all department and food safety / sanitation standards.

Key Responsibilities & Essential Functions

Customer Service

• Provides superior customer service
• Takes orders from customers by telephone or in person
• Answers customer questions regarding products; assists them with selections
• Uses suggestive selling techniques to meet customer needs and build department sales

Production

• Applies proficient baking / frying skills, including equipment set-up, operation, cleaning, and maintenance
• Uses production tools to plan baking / frying
• Applies proper baking / frying techniques for each item, according to visual training aids (VTAs)
• Plans for / breaks out proper amount of baked goods daily
• Ensures quality control of all products before sending to sales floor
• Ensures baked / fried product reaches the showcase and tables at prescribed times

Food Service

• Prepares, packages, and merchandises fresh product effectively
• Slices, packages, labels, and rotates products
• Records production and shrink to aid in production planning

Food Safety

• Cleans / sanitizes display cases; maintains production area according to SOPs
• Complies with H-E-B food safety and sanitation standards
• Complies with department / Store operating procedures
• Operates / maintains all equipment properly

The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Qualifications & Key Requirements

Age Requirement

• 18+

Work Experience

• 1+ years of experience - Required
• Bakery experience

Knowledge/Skills/Abilities

• Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) - Required
• Strong customer service skills - Required
• Communication and interpersonal skills - Required
• Reading and writing skills - Required
• Planning and organizing skills - Required

Education

• HS Diploma or GED or equivalent - Required

Licenses/Certifications

• Completion of Company Orientation - upon hire - Required
• Food Safety - upon hire - Required
• Sanitation Training - upon hire - Required

Physical Demands & Working Conditions

• Function in a fast-paced, retail environment, in detailed and precise tasks
• Work with Customers, staying attentive to their needs
• Constantly reach at waist, grasp
• Frequently stand, walk
• Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, stair climb, pivot, twist, arm push / pull, pinch, utilize fine motor skills
• Occasionally be exposed to wet, cold, hot conditions, and loud noise
• Demonstrate the ability to lift up to 50 lbs
• Demonstrate the ability to manage in excess of 50 lbs
• While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
• It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.

The work environment characteristics described here are representative of those a Partner encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Last revised: 10/1/2018