Robotics Operations Manager (human)

Neura Robotics; Detroit (MI); Sur place; USD 90 000 - 150 000; Plein temps

Résumé du poste

Neura Robotics in Detroit is seeking a Product Management professional to shape the future of our technologies and to lead end-to-end product initiatives from customer needs to market launch. You’ll coordinate with software, robotics, and AI teams and ensure pricing, positioning, and profitability are aligned with strategic goals.

The role focuses on launching the NeuraGym AI robotics training center, leading on-site teams, translating feedback into scalable improvements, and delivering a

Responsabilités

• Lead the launch and development of NeuraGym AI robotics training center, establishing scalable operations that safely and efficiently support multiple concurrent customer training programs while developing the operational playbook and best practices for future NeuraGym locations.
• Lead and coordinate on-site Gym team members; AI Trainers, Mechatronics Engineers, Motion Suit Operators, PM/Admin, IT and cross-functional teams, to ensure seamless day-to-day operations and successful customer engagements.
• Partner closely with the NeuraGym Product team to translate customer feedback, operational insights, and performance data into scalable improvements to processes, KPIs, workflows, tooling, and offerings.
• Monitor utilization, operational performance, costs, and robot training outcomes to identify opportunities that enhance efficiency, scalability, customer value, and the ongoing evolution of the NeuraGym operating model and future facility launches.
• Own the end-to-end facility setup for the U.S. operation, including site readiness, infrastructure, workspace configuration, operational equipment, and technology systems required to deliver a world-class customer experience.
• Own the customer experience throughout the entire engagement lifecycle from feasibility assessments and on-site training through robot skill validation and deployment at customer locations.
• Manage Neura Gym operations, including infrastructure, technology systems, safety and security requirements, vendor relationships, and recurring maintenance to ensure operational readiness and uptime.
• Develop scalable playbooks, standard operating procedures, and documentation to support future NeuraGym launches and ongoing operational excellence.
• Oversee operational planning, resource allocation, logistics coordination, and service level agreements (SLAs) to ensure successful execution of customer programs, robotics training activities, and ongoing NeuraGym operations

Description du poste

Production (human)

Neura Robotics • Detroit

Your ideas shape our products

In Product Management, you'll shape the future of our technologies. You're not just responsible for developing new products and optimizing existing ones, but also for ensuring their market success. Your mission is to create innovative solutions that excite our customers and set new standards. As a central interface, you’ll closely collaborate with all development departments—from software to robotics to AI—and maintain direct communication with our customers. You identify market needs, translate these into clear concepts, and oversee the entire process up to market launch. You'll focus not only on the product but also on pricing, positioning, and profitability. Here, you’ll coordinate, provide key insights, and stand by your visions. If you love taking responsibility, thinking strategically, and turning ideas into groundbreaking products, Product Management with us is the perfect place for you. Create products that not only impress technically but also conquer the market!

Full-time

Detroit

from today

Mission and Challenges

• Lead the launch and development of NeuraGym AI robotics training center, establishing scalable operations that safely and efficiently support multiple concurrent customer training programs while developing the operational playbook and best practices for future NeuraGym locations.
• Lead and coordinate on-site Gym team members; AI Trainers, Mechatronics Engineers, Motion Suit Operators, PM/Admin, IT and cross-functional teams, to ensure seamless day-to-day operations and successful customer engagements.
• Partner closely with the NeuraGym Product team to translate customer feedback, operational insights, and performance data into scalable improvements to processes, KPIs, workflows, tooling, and offerings.
• Monitor utilization, operational performance, costs, and robot training outcomes to identify opportunities that enhance efficiency, scalability, customer value, and the ongoing evolution of the NeuraGym operating model and future facility launches.
• Own the end-to-end facility setup for the U.S. operation, including site readiness, infrastructure, workspace configuration, operational equipment, and technology systems required to deliver a world-class customer experience.
• Own the customer experience throughout the entire engagement lifecycle from feasibility assessments and on-site training through robot skill validation and deployment at customer locations.
• Manage Neura Gym operations, including infrastructure, technology systems, safety and security requirements, vendor relationships, and recurring maintenance to ensure operational readiness and uptime.
• Develop scalable playbooks, standard operating procedures, and documentation to support future NeuraGym launches and ongoing operational excellence.
• Oversee operational planning, resource allocation, logistics coordination, and service level agreements (SLAs) to ensure successful execution of customer programs, robotics training activities, and ongoing NeuraGym operations

What you can look forward to

Creative Freedom and Agility

Enjoy a dynamic, self-reliant work culture with flat hierarchies, flexible hours, 30 vacation days. Ideal for those seeking an inspiring professional setting, whether you're starting out or an experienced exec.

Passion for Winning

A passionate and highly skilled team of international experts aiming to redefine robot assistants.

Attractive Compensation

Enjoy a competitive salary package along with exclusive employee discounts.

One Team

Whether it's a summer party or company town hall meetings, we celebrate our successes together.

Professional Growth

Support for your personal and professional development.

Our values. The cornerstones of our success.

STRONGER TOGETHER

We are a team. We strive to achieve great things by promoting the success of our colleagues and partners.

PASSION DRIVES US

We strive for technological progress in order to give people back their valuable time for enjoyable activities.

MAKING A CHANGE

We strive to revolutionize the world of robotics by pushing the boundaries of technology every day.

TRUST AND HONESTY

We live a high level of appreciation through open communication and transparency.

WE SPEED THINGS UP

We do our best to always be two steps ahead. We achieve this through empowerment, freedom of action and personal responsibility.

WE ARE HUMAN

People are at the center of everything we do.

Our application process

We ensure a transparent and efficient process and look forward to getting to know you during the application process.

Your insight into our daily work

Unsere Mission

David Reger

Gründer und CEO

"Our goal was to develop the world's first cognitive robot that can work with people, learn from them and provide them with targeted support. And that is exactly what we have achieved. But there is much more to come!"

Sounds interesting?