Robotics Field Technician: Deployment & On-Site Support (Travel)

Slip Robotics; Chicago (IL); On-site; USD 52,000 - 76,000; Full time

Job summary

Slip Robotics is seeking a Field Technician to support deployment, servicing, and monitoring of its autonomous robotic systems for logistics applications. The role requires working on-site near Chicago, IL, with substantial regional travel to customer sites.

The ideal candidate will have a high school diploma or equivalent, strong communication skills, and familiarity with mechanical, electrical, or software systems.

Qualifications

• Must have strong customer-facing communication skills.
• Technical background in mechanical/electrical/software fields is a plus.
• Willingness to travel regionally up to ~75% and lift up to 50 lbs.

Responsibilities

• Provide support to customers during deployment and post-sales phases.
• Assist sales teams with on-site demos to potential customers.
• Monitor and observe the operation of customer robot fleets to ensure optimal performance.
• Troubleshoot issues and provide timely solutions to minimize downtime.
• Document operational data and generate reports to track performance.
• Provide feedback to internal teams on customer needs and product performance.

Skills

Customer support

On-site demos

Troubleshooting

Documentation

Education

High school diploma or equivalent

Job description

Slip Robotics is seeking a Field Technician to support deployment, servicing, and monitoring of its autonomous robotic systems for logistics applications. The role requires working on-site near Chicago, IL, with substantial regional travel to customer sites.

The ideal candidate will have a high school diploma or equivalent, strong communication skills, and familiarity with mechanical, electrical, or software systems.