Robotics Engineering Technician

Apex Systems; Westborough (MA); On-site; USD 60,000 - 90,000; Full time

Job summary

Apex Systems is seeking a Quality Assurance Engineer to support deployment, commissioning, and troubleshooting of advanced robotic technologies in trailer-unloading systems within Amazon sortation centers. You will work with engineering teams to ensure robots operate correctly and assist with onboarding and deployment.

The role requires hands-on problem solving in warehouse environments, data collection, and collaboration with site personnel.

Qualifications

• 0-2 years of technical experience, or 3+ years of hands-on technical experience without a degree.
• Basic understanding of mechanical, electrical, robotics, or automation systems.
• Willingness to travel up to 20-30% of the time for extended site deployments.

Responsibilities

• Execute test plans and test cases developed by Global Engineering Test Engineers.
• Operate, commission, and support testing of robotic systems in live sortation center environments.
• Collect, document, analyze, and report testing results and system performance data.
• Support debugging and troubleshooting activities alongside Engineering Leads and Test Engineers.
• Perform basic mechanical and electrical maintenance activities, including equipment inspections, nuts and bolts swap out, cable routing verification, charger connectivity, and system power-up/power-down procedures.
• Assist with inventory management and tracking of spare parts and test equipment.
• Monitor system performance and identify potential hardware, electrical, software, and integration issues.
• Collaborate with Test Engineers, Engineering Managers, and site personnel to resolve technical challenges.
• Interface with local Operations, Maintenance Engineering, Workplace Health & Safety, and other site stakeholders.
• Follow established safety procedures and testing protocols during deployment and validation activities.
• Support commissioning efforts for newly deployed robotic systems and assist with technology onboarding into the product development lifecycle.

Skills

Mechanical systems understanding

Electrical systems understanding

Robotics knowledge

Troubleshooting

Documentation skills

Communication skills

Travel willingness

Education

No degree required if hands-on experience

Tools

Data collection tools

Hardware testing equipment

Job description

Position Summary

The Quality Assurance Engineer (QAE) will support the deployment, commissioning and troubleshooting of advanced robotic technologies. This role will focus on a trailer-unloading robotic solution being integrated into Amazon sortation centers. T he QAE will work closely with engineering teams to ensure the robots are operating as needed, troubleshoot hardware as it pops up (mechanical and electrical) and software issues, collect and analyze data, and support successful product onboarding and deployment efforts.

Job#: 3046412

Must be willing to travel.

Key Responsibilities

• Execute test plans and test cases developed by Global Engineering Test Engineers.
• Operate, commission, and support testing of robotic systems in live sortation center environments.
• Collect, document, analyze, and report testing results and system performance data.
• Support debugging and troubleshooting activities alongside Engineering Leads and Test Engineers.
• Perform basic mechanical and electrical maintenance activities, including equipment inspections, nuts and bolts swap out, cable routing verification, charger connectivity, and system power-up/power-down procedures.
• Assist with inventory management and tracking of spare parts and test equipment.
• Monitor system performance and identify potential hardware, electrical, software, and integration issues.
• Collaborate with Test Engineers, Engineering Managers, and site personnel to resolve technical challenges.
• Interface with local Operations, Maintenance Engineering, Workplace Health & Safety, and other site stakeholders.
• Follow established safety procedures and testing protocols during deployment and validation activities.
• Support commissioning efforts for newly deployed robotic systems and assist with technology onboarding into the product development lifecycle.

Required Qualifications

• 0-2 years of relevant technical experience, or 3+ years of hands‑on technical experience without a degree.
• Basic understanding of mechanical, electrical, robotics, or automation systems.
• Ability to learn and operate complex robotic equipment.
• Experience troubleshooting technical equipment and identifying root causes of issues.
• Comfortable working in warehouse, distribution, or industrial environments.
• Strong communication and documentation skills.
• Ability to work independently while collaborating with cross‑functional teams.
• Willingness to travel up to 20-30% of the time for extended site deployments.

Preferred Qualifications

• Exposure to robotics, automation, mechatronics, or industrial equipment.
• Familiarity with motor drivers, electrical wiring, control panels, sensors, batteries, and charging systems.
• Experience supporting testing, quality assurance, commissioning, or field service activities.
• Knowledge of data collection and reporting methodologies.
• Previous experience in logistics, warehouse automation, manufacturing, or engineering support environments.

Work Environment

• Primary deployment locations throughout the Northeast Coast region, including Massachusetts, Maryland, and Pennsylvania.
• Initial training period of approximately 2-3 weeks, including hands‑on shadowing with experienced team members.
• Frequent interaction with engineering, operations, maintenance, and safety teams in active fulfillment and sortation center environments.

Ideal Candidate

The ideal candidate is mechanically inclined, eager to learn emerging robotics technologies, and enjoys hands‑on troubleshooting in dynamic operational environments. Success in this role requires strong technical curiosity, attention to detail, and the ability to work closely with engineering teams to deliver reliable robotic solutions at scale.

EEO Employer

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at [email protected] or 844-463-6178.

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.