Robotics Clinical Sr Sales Representative

Zimmer Biomet; Riverside (CA); On-site; USD 100,000 - 120,000; Full time

Job summary

Zimmer Biomet is seeking a Robotics Clinical Sr Specialist to support technology-centric product launches at key customer accounts. You will educate and assist stakeholders in sustainable use of new technologies to meet program goals.

You will lead surgical teams through training, onboard accounts with the Technology Solutions Manager and Field Service, and provide clinical support during enabling technology cases. A strong emphasis is placed on customer satisfaction and adherence to QA policies.

Qualifications

• Proven clinical sales experience or related field preferred.
• Strong interpersonal and communication abilities.
• Ability to train and educate healthcare professionals on complex technology.

Responsibilities

• Develop account-specific launch plans to enable locally sustainable support and use of new technologies.
• Lead surgical teams through training pathways for the ROSA system and other technologies.
• Onboard new accounts with Technology Solutions Manager and Field Service technicians, including system installations and in-service training for staff.
• Provide clinical support during enabling technology cases and upgrades as required.
• Promote high levels of customer satisfaction through timely responses, clear communications, and professional presence.
• Follow QA and internal documentation policies and participate in annual trainings.

Skills

Interpersonal skills

Communication skills

Presentation skills

Sales experience

Education

Bachelor's degree or equivalent

Job description

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

The Robotics Clinical Sr Specialist is apart of our Technology Launch team and will promote and support technology centric product launches at key customer accounts. As part of the program development team, the Robotics Clinical Specialist will educate, train, and assist key stakeholders of sustainable use of technology helping customers achieve their technology program goals.

How You'll Create Impact

• Develop account specific launch plan to enable locally sustainable support and use of new technologies

• Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA™ system and other technologies

• Partners with Technology Solutions Manager and Field Service technicians to onboard new accounts, including attend system installation, provide in-service to relevant facility staff, train local implant sales colleagues and provide clinical support during enabling technology cases

• Supports advanced technology upgrades as required

• Responsible for key administration duties

• Promote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearances.

• Follow all internal communication and documentation policies (QA).

• Attend annual trainings as required

This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.

What Makes You Stand Out

• Proven track record of achieving strong results

• Strong interpersonal and communication skills

• Strong presentation and demonstration skills

Your Background

• Bachelor's degree in Business, Sales, Marketing, or technical discipline preferred or a combination or education and experience considered

• Minimum of 4 years of clinical sales experience or one year of orthopedic (joint replacement) sales or case coverage experience preferred

Travel Expectations

• Up to 75% travel

Base salary of $100,000 - $120,000 USD with a $75,000 USD incentive.

EOE/M/F/Vet/Disability