Robotics Clinical Sales Representative

Zimmer Biomet; New York (NY); On-site; USD 85,000 - 95,000; Full time

Job summary

Zimmer Biomet is seeking a Robotics Clinical Specialist to promote and support technology-centric product launches at key customer accounts. You will educate, train, and assist stakeholders to achieve their technology program goals.

You will lead training pathways for surgeons and staff, onboard new accounts with the Technology Solutions Manager, and support upgrades and installations across facilities. This role requires travel and strong customer-facing skills.

Qualifications

• Bachelor's degree preferred; Associate's degree with equivalent experience will be considered.
• Minimum of 2-3 years of clinical sales experience or one year of orthopedic sales or case coverage experience.
• Up to 75% travel

Responsibilities

• Develop account-specific launch plans to enable locally sustainable support and use of new technologies for customers.
• Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA™ system and other technologies.
• Onboard new accounts with Technology Solutions Manager; attend system installation; provide in-service to facility staff; train local implant sales colleagues; provide clinical support during enabling technology cases.
• Support advanced technology upgrades as required.
• Handle key administrative duties and ensure customer inquiries are answered promptly and professionally.
• Attend annual trainings as required

Skills

Interpersonal skills

Presentation skills

Results oriented

Education

Bachelor's degree in Business, Sales, Marketing, or technical discipline

Associate's degree with equivalent experience

Job description

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognised.

What You Can Expect

The Robotics Clinical Specialist is apart of our Technology Launch team and will promote and support technology centric product launches at key customer accounts. As part of the program development team, the Robotics Clinical Specialist will educate, train, and assist key stakeholders of sustainable use of technology helping customers achieve their technology program goals.

How You'll Create Impact

• Develop account specific launch plan to enable locally sustainable support and use of new technologies


• Lead surgical teams through training pathways designed to educate and train surgeons, staff, and administrators on the ROSA™ system and other technologies


• Partners with Technology Solutions Manager and Field Service technicians to onboard new accounts, including attend system installation, provide in-service to relevant facility staff, train local implant sales colleagues and provide clinical support during enabling technology cases


• Supports advanced technology upgrades as required


• Responsible for key administration duties


• Promote the highest levels of customer satisfaction through the timely response of customer inquiries, clear and effective communications, and professional appearances.


• Follow all internal communication and documentation policies (QA).


• Attend annual trainings as required

This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.

What Makes You Stand Out

• Proven track record of achieving strong results


• Strong interpersonal and communication skills


• Strong presentation and demonstration skills

Your Background

• Bachelor's degree in Business, Sales, Marketing, or technical discipline preferred. Associate's degree with equivalent experience will be considered.


• Minimum of 2 -3 years of clinical sales experience or one year of orthopedic sales or case coverage experience

Travel Expectations

• Up to 75% travel

Base salary of $85,000 - $95,000 USD with a $50,000 USD incentive

EOE/M/F/Vet/Disability