Robot Service Technician (Afternoon Shift)

Figure; Santa Clara (CA); On-site; USD 48,000 - 90,000; Full time

Job summary

Figure, an AI robotics company based in San Jose, CA, is seeking a Robot Service Technician to support our humanoid robot fleet. This on-site role runs 11:00am–8:00pm, Monday–Friday or Wednesday–Sunday, and requires strong mechanical, electrical, and software troubleshooting skills.

Responsibilities include routine maintenance, detailed record-keeping, and collaboration with engineering, build, validation, and fabrication teams. Travel to customer sites may be required.

Qualifications

• 3+ years experience working with complex systems.
• Familiarity with computer-based tools such as CMD prompt, Google Suite, in-house development GUI’s.
• Familiarity with electrical hardware diagnostic tools such as Scope, Digital Multimeter, Current Probes.
• Familiarity with torque tools and mechanical assembly.
• Ability to read PCB and Harness schematics.
• Full system architecture diagnostic experience and organized diagnostic processes.
• Ability to remove and replace mechanical components up to 50lbs.
• Great attitude and excited to face challenges.

Responsibilities

• Perform routine maintenance and inspections of the humanoid robot fleet.
• Proficient in troubleshooting mechanical, electrical and software-based issues.
• Work closely with engineering, build, validation and fabrication teams to resolve issues quickly.
• Maintain detailed and accurate records of all maintenance and repairs.
• Develop tools and document diagnostic procedures for process improvement.
• Occasional travel to customer or development partner sites.
• Ability to follow assembly documentation.
• Ability to work under short timelines when needed.

Skills

Complex systems experience

Troubleshooting

Documentation

Mechanical aptitude

Attitude and adaptability

Tools

CMD prompt

Google Suite

in-house development GUI

Oscilloscope/DMM/Current probes

Torque tools

PCB Harness schematics

Jira/Confluence/Slack

Job description

Figure is an AI robotics company developing autonomous general-purpose humanoid robots. The goal of the company is to ship humanoid robots with human level intelligence. Its robots are engineered to perform a variety of tasks in the home and commercial markets. Figure is headquartered in San Jose, CA.

We are looking for a Robot Service Technician to compliment our superstar team. The role requires technical expertise and strong mechanical ability to troubleshoot and repair our humanoid robot fleet.

SHIFT - 11:00am to 8:00pm

DAYS - Monday-Friday OR Wednesday-Sunday

Responsibilities

• Perform routine maintenance and inspections of the humanoid robot fleet.
• Proficient in troubleshooting mechanical, electrical and software-based issues.
• Work closely with engineering, build, validation and fabrication teams to resolve issues quickly.
• Maintain detailed and accurate records of all maintenance and repairs.
• Develop tools and document diagnostic procedures for process improvement.
• Occasional travel to customer or development partner sites.
• Ability to follow assembly documentation.
• Ability to work under short timelines when needed.

Requirements

• 3+ years experience working with complex systems.
• Familiarity with computer based tools such as but not limited to CMD prompt, Google Suite, in house development GUI’s.
• Familiarity with electrical hardware based diagnostic tools such as but not limited to Scope, Digital MultiMeter, Current Probes.
• Familiarity with torque tools and mechanical assembly.
• Ability to read PCB and Harness schematics.
• Full system architecture diagnostic experience and organized diagnostic processes.
• Ability to remove and replace mechanical components up to 50lbs.
• Great attitude and excited to face challenges.

Bonus Qualifications

• Catia or CAD based program experience.
• Fabrication experience.
• PCB Rework experience.
• DAQ system implementation experience.
• Small brushless motor experience.
• Harmonic drive, clutches, torque/force sensor knowledge.
• Robotics experience.
• Experience using Jira, Confluence, Slack.
• IPC 610, 620 or J-Std-001.

The US base pay range for this full-time position is $35.00 to $65.00 per hour

The pay offered for this position may vary based on several individual factors, including job-related knowledge, skills, and experience. The total compensation package may also include additional components/benefits depending on the specific role. This information will be shared if an employment offer is extended.