Roasting & QC Assistant

Priority Dispatch Corp.; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in the coffee industry is seeking a Production Roaster to join their team in Long Island City, NY. The role involves roasting coffee, ensuring quality control, and maintaining safety standards. Ideal candidates will have experience in coffee roasting and a strong attention to detail, contributing to a collaborative team environment.

Qualifications

• Minimum 1 year experience in coffee and roasting.
• Ability to lift 100-150lbs.
• Experience with safety training preferred.

Responsibilities

• Roast daily coffee orders for retail and wholesale.
• Operate production roasting machines safely.
• Participate in quality control tasks.

Skills

English

Attention to detail

Self-motivation

Organizational skills

Communication

Job description

Job Details

Job Location: Production/Roasting - Long Island City, NY

Position Type: Full Time

Salary Range: $27.00 - $27.00 Hourly

Qualifications

Requirements

• English
• Safety (equipment, food) and/or efficiency training preferred but not required (forklift, OSHA compliance, HACCP, etc).
• Coffee and roasting required (min 1 year)

Physical Requirements:

• Must be able and willing to lift or move weights up to 100-150lbs (assisted)
• Ability to work standing and moving in a non-climatecontrolled environment

Relevant Skills, knowledge & ability

• Ability to focus on small details within a task without interaction or supervision
• Ability to shift between working collaboratively (sharing goals with the roasting & production team) and working independently (while actively roasting)
• Self-motivated: find meaning and value in repetitive tasks and physical labor
• Patient and kind with yourself and your teammates
• Highly organized and capable of managing G-suite tech such as Google calendar, Drive, and email
• Confident and capable of professional level email communication

Description

While working roasting shifts, this role will function as a Production Roaster who works alongside the roasting & production team under the VP of Coffee and GM of Roasting & Production to properly roast daily coffee orders for retail, wholesale, & mail order customers. Proper roasting includes the safe operation of production roasting machines (& sample roasters when applicable). Production roasters complete job-related training, tasks, and responsibilities in safe, efficient, & quality-minded ways. While performing QC tasks, this role will comply with QC protocols for all depts & the labs where we work.

Key Responsibilities

Machine Proficiency

• Work shifts as a production roaster per week
• Follow guidelines for properly operating air compressors, production roasting machines, sample roasters, and scales
• Effectively utilize a computer to log all roast curve data on the Cropster application
• Meet defined reference curve targets for the full menu of coffees roasted on the Loring
• Maintain safety requirements for each shift such as taking out the chaff on a regular basis, replacing coffee barrel liners, and lifting heavy things with care & caution
• Report any/all machine issues to the VP of Coffee as they arise for quick problem-solving
• Ask for help whenever necessary

QC

• Work 1x QC shift per week (or distributed hours over the course of 1 week)
• Set up and break down Joe production cuppings
• Participate in active calibrations with the Roasting & Education teams
• Develop an intimate knowledge of each coffee menu item and its correlating sensorial data
• Contribute recommendations for roast profile adjustments to the team of Production Roasters
• Participate in group tasting exercises with the Education department to investigate coffee brewing behavior in stores
• Support the QC responsibilities for the Roasting team including running samples through Javalytics, sample roasting when called upon to do so, and taking notes during sessions leadership cannot attend
• Uphold a culture of respect and inclusion for all others on their own, individual sensorial journeys

Cleanliness & Efficiency

• Maintain a tidy, organized work area during and after your shift
• Correctly identify all green coffee, contribute positively to the roastery’s inventory systems, and maintain organization of Rainforest Alliance certified coffees
• Store all green coffee on a pallet or elevated surface, clear out and place all empty pallets near the front of the roastery for removal
• Work with the production crew to expedite fulfilment of orders in a timely manner

Joe Coffee Values

Curiosity

• Ask questions of those around you if you’re unsure of anything in order to learn, grow, and engage with the shifting dynamics of our work
• Stay intentional and engaged throughout the learning journey

Commitment

• The skill of roasting takes time to engage with: the production roaster will be patient with their own ability to learn and control complex concepts such as thermodynamics and physics

Community

• Be a friendly, helpful, knowledgeable, humble ambassador of Joe and the roasting department
• Participate in group learning exercises
• Communicate to coworkers with kindness

Craft

• Participate in quality control evaluation and profile development
• Use constructive feedback from QC evaluation to improve profiles

Other Cultural and/or Leadership Expectations

Adhere to the Code of Conduct for the Roastery and shared QC Lab:

• We respect our own time and that of those who share this space
• We share similar goals to grow, progress, and learn
• We are all linked, but not ranked
• We encourage one another to define a focus: we can do anything, but not everything
• We trust each individual as the authority on their own experience (which includes sensory experience!)
• Within a space of dialogue, we communicate with positive intent