Roadside Assistance Driver (56996)

AAA Northeast; Millbury (MA); On-site; USD 29,618 - 34,095; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) match (6%)

Annual bonus opportunities

Job summary

A leading roadside assistance provider in Millbury, MA is seeking Roadside Assistance Drivers. No prior experience is required. Candidates must have a valid driver's license and be 21 years or older for the Tow position. The role includes providing roadside solutions and may involve towing vehicles. Competitive hourly pay with additional shift differentials and a comprehensive benefits package available.

Qualifications

• Must be at least 21 years old for Tow and 19 for Battery roles.
• Valid driver's license required.
• Experience not required but must have license for 2+ years for Battery role.

Responsibilities

• Provide safe roadside solutions for AAA members.
• Respond to member requests ensuring safety and vehicle security.
• Provide minor mechanical assistance or tow the vehicle if needed.

Education

High School Diploma or GED

Job description

Join to apply for the Roadside Assistance Driver (56996) role at AAA Northeast.

Description

Are you interested in joining a team that is continuously innovating to create the best experiences for members? Would you like to work for a company that has been rated a top employer and best place to work across the Northeast year over year? Do you want to be part of a company that is committed to giving back to the community?

At AAA Northeast, as we continue to grow, our mission remains the same: helping and serving is a way of life. It’s why we’ve earned the trust of millions, and why AAA Northeast has remained a resilient and reliable brand for over a century.

Multiple full‑time Tow Truck Operator (flatbed or wrecker) and Battery Service Driver positions are available primarily out of our Millbury, MA location.

Mid‑day & second shift positions are available.

Experience

• Prior experience is not required. CDL is not required.

Compensation

The pay range for this position is $21.50 - $24.75 per hour. Base pay may vary depending on job‑related knowledge, skills, shift differentials and experience. Annual bonuses are offered to employees, and certain roles are eligible to earn additional forms of compensation through monthly and/or quarterly incentives.

Employee benefits include medical, dental, vision, wellness, financial (6% 401(k) match), and a wide array of other membership benefits.

Additional differential pay: $2.75 per hour for overnight shift (10pm‑6am), $1.75 per hour for evening shift (6pm‑10pm), $1 per hour for weekend hours. Differentials can be combined.

Responsibilities

As a AAA Roadside Technician, you will provide safe, best‑in‑class roadside solutions for AAA members. Roadside Assistance Drivers respond to member requests for assistance, ensuring member safety, vehicle security, and education about possible vehicle issues. You will provide minor mechanical assistance to get the member’s vehicle back on the road; if unsuccessful, you will tow the disabled vehicle to the requested destination.

Qualifications

Education
High School Diploma or GED required.

Experience
For Tow: at least 21 years of age required. For Battery: at least 19 years of age required and must have had a license for 2 or more years.

Licenses and Certifications
Active, valid driver’s license from one state or jurisdiction required. DOT card pre‑hire and current employee within 1 year required. Must pass a motor vehicle record check during pre‑hire screening and periodically during employment in accordance with policy.

Equal Opportunity Employer

AAA Northeast is proud of our diverse culture, fostered by the many talents, skills, passions, and expertise of our employees. We are an equal opportunity employer. We do not discriminate in recruiting, hiring, or promotion based on race, color, creed or religion, national origin, sex, age, sexual orientation, veteran’s status, gender identity or expression, disability, genetic information, marital status, pregnancy, or membership in any other protected class. We thrive when our team members bring their whole selves to work.