Roadside Assistance Dispatcher - PT

Avis Budget Group; Chicago (IL); On-site; Full time

Job summary

Join a leading company as a dispatcher where you will coordinate emergency roadside services, ensuring top-notch customer service. Ideal candidates are detail-oriented, possess strong communication skills, and have a valid driver's license. Enjoy competitive pay and various perks including medical insurance and retirement benefits.

Benefits

Paid time off

Medical, dental and other insurance

Retirement benefits (401k)

Employee discounts

Flexible spending account opportunity

Qualifications

• Must be 18 years of age and legally authorized to work in the United States.
• 6 months dispatcher experience in a fast-paced shop is a bonus!

Responsibilities

• Coordinate the dispatch of emergency roadside services to customers.
• Track the status of ERS calls and prepare reports.

Skills

Effective verbal and written communication skills

Flexibility

Education

Valid Driver's License

Tools

Microsoft Office

Job description

$17.00/hour
Shift Premium may Apply

Immediately hiring! Whether you have worked in logistics, trucking, towing or retail, we are looking for detail oriented, multi-taskers to become a member of our fact-paced, driven team at Avis Budget Group enterprise.

What You'll Do:

You will coordinate the dispatch of emergency roadside services (ERS) to our customers by our outside vendors, ensuring that the highest level of customer service is provided. Depending on location, you will track the status of ERS calls, coordinate with internal parties to meet the needs of the customer, including the dispatch of a tow truck or vehicle, prepare and compile reports.

Perks You'll Get:

• Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)

• On-the-job training

• Paid time off

• Medical, dental and other insurance

• Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses

• Retirement benefits (401k)

• Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars

* Above perks may vary based on full-time/part-time status and location

What We're Looking For:

• Valid Driver's License

• Effective verbal and written communication skills

• Familiarity with Microsoft Office suite of applications (Excel, Word)

• Willingness to work near a mechanical shop with moderate noise

• Flexibility to work all shifts

• Must be able to continuously sit, talk, hear/listen and type

• Must be 18 years of age and legally authorized to work in the United States

• This position requires regular, on-site presence and cannot be performed remotely

• 6 months dispatcher experience in a fast-paced shop is a bonus!

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.

We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.

This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting.The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.

ChicagoIllinoisUnited States of America