Roads & Bridges Tech (Clerical/Administrative)

BOCC Bay County Board of County Commissioners; United States; Sur place; USD 23 000 - 40 000; Plein temps

Résumé du poste

BOCC Bay County Board of County Commissioners seeks an office receptionist to greet visitors, answer phones, route inquiries, and maintain records for the road system.  The role uses CarteGraph Navigator and IrthNet for work requests and utility locates, with payroll and leave duties in county policy compliance.

Strong English communication, organizational skills, and computer proficiency are required; high school diploma and four years of related experience preferred.

Qualifications

• High school diploma or equivalent; 4 years of administrative/technical experience preferred.
• Comparable training/experience may substitute minimum qualifications.
• Proficiency in MS Word, Excel and Outlook; strong organizational skills.

Responsabilités

• Serve as office receptionist: answer calls, greet visitors, announce and route them.
• Create automated work requests from public inquiries using CarteGraph Navigator.
• Process payroll, leave records and personnel documents per county policy.
• Prepare various reports and maintain files and records for the department.

Connaissances

Excellent communication

Typing speed

Attendance reliability

Public/customer service

Attention to detail

Formation

High school diploma or equivalent

Outils

CarteGraph

IrthNet

Databases

Spreadsheets

Word processing

MS Word

Excel

Outlook

Description du poste

SALARY

$16.47 - $28.82

NATURE OF WORK Grade: BOCC-B80-3 Job Class: 6 - Craft Workers (EEO-1 Job Categories-United States of America)

Tier 2

• Normal duties would include preparation of and recovery from disasters
• Must be able to report to work when summoned (or pre-assigned time- or not later than 12 hours after the storm passes if not called in
• Provided with food, water, provisions EVACUATION PLAN/SHELTERS (Tier Status)

Worker Comp Code: 8810 - Clerical Office Employees NOC (United States of America) EEO Classification: 6 - Craft Workers (EEO-1 Job Categories-United States of America)

JOB TYPE

Employee

NATURE OF JOB

ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Serves as office receptionist which includes answering the telephone, greeting, announcing, and routing visitors. Maintains files and records of office correspondence, documents, reports and other materials. Assists in creating specialized automated work request from complaints, questions, and information submitted by the public concerning the maintenance and or construction regarding the Bay County Road System. Processes all work requests through an automated work orders and processing a closing status by processing all related information into the CarteGraph Navigator. Performs SunShine One-Call compliance for utility locates through IrthNet. Provides printed reports from data base queries as requested. Assists public in processing driveway permit request, receiving money and issuing receipts. Creates weekly, monthly or daily reports for injury, safety, inmates, pipe construction, vacuum truck and newsletter. Maintains payroll, sick leave, annual leave, and FMLA in compliance with County policy. Assists in final preparation of evaluations, Personal Development Plan, warning letters, Personnel Requisition and Personnel Change forms. Assists in proper reporting procedures for injured workers, by processing First Report of Injury & Wage Statements following Incident and Accident Report Policy. Assists in County Work Release Program documentation. Assists in monitoring temporary employees’ data for reporting. The employer may add to or change duties at any time and as determined by the County and its leaders to best ensure that the public is served through the work of the Department. Performs other related duties as assigned.

MINIMUM QUALIFICATION REQUIREMENTS

• Possess a high school diploma or the equivalent; AND Four (4) years’ experience in responsible administrative and technical responsibilities relating to the field, supplemented by courses in administrative training or business administration.
• A comparable amount of training and/or experience may be substituted for the minimum qualifications.

LICENSES AND/OR CERTIFICATIONS

Possession of or ability to obtain and maintain a valid Florida driver license upon offer of employment with a driving record acceptable to the County Driving Policy and insurance program.

KNOWLEDGE, SKILLS, & ABILITIES

• Knowledge of business English, spelling, punctuation, and arithmetic.
• Knowledge of modern office practices and procedures.
• Skill in extensive computer usage including CarteGraph, IrthNet, data bases, spreadsheets, word processing and related software.
• Proficient in MS Word, Excel, and Outlook.
• Knowledge of project management and organizational skills.
• Ability to have excellent oral and written communication skills.
• Ability to work and maintain reliable full-time attendance.
• Ability to comprehend, speak, and read the English language.
• Ability to have and maintain good interpersonal and communication skills to deal with the public.
• Ability to work independently on complex and confidential tasks.
• Ability to compose effective and accurate correspondence and to deal with non-routine matters such as assigning, receiving and completing complex work without recourse to a superior.
• Ability to type from a draft or plain copy rapidly and accurately.
• Ability to deal in an effective and courteous manner and to establish and maintain effective working relationships with superiors, employees, other organizations and the general public.

PHYSICAL REQUIREMENTS/ENVIRONMENTAL CONDITIONS

Work is primarily performed indoors but requires some exposure to environmental changes (e.g., outdoor weather and/or field conditions, etc.) or irate customers, extreme noise, odors, heights and/or dust. This is primarily office work requiring limited physical effort. This position requires stooping, crouching, walking, pulling, lifting, grasping, hearing, visual acuity (i.e. seeing up close, seeing far away, depth perception), kneeling, reaching, pushing, talking, standing, climbing, finger movement, repetitive motions. Frequent lifting of 10 to 15 pounds; occasional lifting of up to 25 pounds, and may require lifting up to 50 lbs.

WORK LOCATION

Not Eligible for Remote Work - This position is assigned to a county worksite. Due to the non-portable nature of the essential functions of this position, this position is not eligible for telework.

EMPLOYER

Employer: BOCC Bay County Board of County Commissioners Address: Human Resources Department 840 W. 11th Street Panama City, Florida, 32401 Phone: [phone] Website Bay County is an Equal OpportunityEmployer and does not discriminate basedon race, color, religion, sex (includinggender identity and pregnancy), nationalorigin, age, disability, genetic information,sexual orientation, or parental status. *Salary/Hourly wages are determined by verifiable experience. Our Work Experience is the combination of everything that’s unique about our culture, our core values, our company meetings, our commitment to success, our recognition programs, but most importantly, it’s our people. Our employees are self-disciplined, hardworking, curious, trustworthy, humble and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in our area.