Road Supervisor

MV Transportation; Chicago (IL); On-site; USD 30,307 - 41,328; Full time

Benefits offered by this job

Healthcare benefits

Teamsters Health Clinic

401k retirement

Personal days off

Sick time

Jury duty

Bereavement leave

Paid holidays

Job summary

MV Transportation seeks a Road Supervisor to monitor street operations and ensure safety and adherence to client requirements. The role oversees site checks, vehicle cleanliness, and on-time performance, coordinating with dispatch and operations teams. It also covers assisting drivers, handling incidents, and maintaining documentation.

Starting pay rate is $25.93/hour with full-time benefits. Candidates should have high school diploma or equivalent, relevant certifications, and experience in

Qualifications

• Must have safety-conscious mindset and ability to manage emergencies.
• Proven ability to communicate clearly with staff and customers.
• Experience in passenger transportation environments preferred.
• Knowledge of local operations and service requirements is essential.

Responsibilities

• Conduct site checks and road observations per client and policy; report findings to project staff.
• Perform wheelchair securement and vehicle cleanliness checks on in-service vehicles.
• Monitor on-time performance and adherence to schedules and routes.
• Provide information to site personnel and at key locations for smooth operations.
• Respond to accidents and incidents; assist with dispatch and resuming service per contract.
• Accompany operators to medical facilities as needed after incidents; ensure post-accident testing.
• Fill vacant shifts to ensure full service delivery.
• Conduct gate checks at pull-out/pull-in times; document manifests and inspections.
• Identify rerouting needs due to traffic, construction or accidents.
• Ensure operators are fit for duty and properly licensed and certified.
• Assist operators with service or passenger problems; support dispatch and maintenance staff.
• Provide feedback to safety and operations on hazards and training needs.

Skills

Safety

Emergency management

Communication

Customer service

Education

High School diploma or equivalent

Certifications per local contract requirements

Experience in passenger transportation

Job description

If you reside in California, please see our California Applicant Privacy Policy for more information about our data handling practices and your data rights.

Responsibilities

MV Transportation is seeking a Road Supervisor. The Road Supervisor will monitor street operations according to clie nt, operations, and safety department requirements.

Job Responsibilities

• Conduct site checks and road observations according to client and local policy. Document findings accordingly and provide necessary reports to project staff.
• Conduct wheelchair securement and vehicle cleanliness checks on in service vehicles.
• Monitor street operations for on-time performance and schedule and route adherence.
• Provide customer information for site personnel and at key locations.
• Respond to accidents and incidents assisting to manage the situation as well as collecting all required information, assist dispatch and operations staff in resuming service levels according to contract specifications and minimizing passenger disruptions.
• Accompany operators to medical facilities as required after accident or injury, ensure proper administration of post-accident drug and alcohol testing.
• Fill vacant shifts as necessary to ensure full service delivery.
• Conduct gate checks at pull-out or pull-in times ensuring on-time service and proper completion of necessary paperwork including manifests and pre- and post-trip inspections.
• Identify potential rerouting required as a result of traffic, construction or accident situations.
• Ensure that all operators are fit for duty, meet uniform and equipment standards and are in possession of proper licensing and certifications.
• Assist operators with service or passenger problems.
• Assist dispatch and maintenance staff with vehicle change outs that occur in the field.
• Provide feedback to safety and operations departments on service items that affect safety and performance, identify potential safety hazards and provide feedback to be incorporated into daily operations procedures.
• Assist in determination of preventability of accidents and incidents and make recommendations for future training based on individual events or on system trends.
• Accurately document all field observations and ensure file maintenance.

Qualifications

Talent Requirements

• High School diploma or equivalent.
• Certifications according to local contract requirements.
• Previous passenger transportation in current project or similar environment required.
• Previous training and/or field supervision experience preferred but not required.
• Excellent safety and service record.
• Knowledge of local training program and local operations.
• Familiarization with service area.
• Knowledge of client and service performance requirements.
• Ability to manage emergency situations.
• Knowledge of project specific vehicles, components and data/communications systems.
• Knowledge of State and Federal regulations and corporate safety programs and policies.
• Ability to read, write and speak English.
• Ability to communicate effectively and work with all departments.
• Ability to work independently and objectively.

Starting pay rate: $25.93/hour

Benefits are available to full time employees.

• Healthcare Benefits: Medical, Dental and Vision benefits for all qualified employees and their dependents) 1 st day of the month after 60 days of service with the company.
• Teamsters Health Clinic while actively working
• Retirement Benefits: 401k with company match
• Personal Days Off: 2 days after completing 1 year, 3 days after 3 years, 4 days after completing 5 years of employment contingent upon appropriate attendance.
• Sick time: 40 hours of paid after 12 months of employment
• Jury Duty: Up to 5 paid days of jury duty service after 12 months of employment
• Bereavement Leave: up to 3 days for qualifying family members
• Paid Holidays: 8 paid holidays

Road Supervisor Vacation

Full-time Road Supervisors will be eligible for paid vacation:

• 6 months - 3 years will accrue 1.54 hours with an annual cap of forty (40) hours per calendar year.
• 3 - 4 years of service will accrue 3.08 hours with an annual cap of eighty (80) hours per calendar year.
• 4 or more years of service will accrue 4.62 hours per pay period and have an annual cap of one hundred-twenty (120) hours per calendar year.

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre-employment drug test and background check after receiving a conditional offer of employment.