ROAD SERVICE TECHNICIAN

Andersen Material Handling; Twinsburg (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

Andersen Material Handling is seeking a Road Service Technician to perform on-site service at customer facilities in Twinsburg, OH. The role involves diagnosing and repairing electric, diesel, and gasoline equipment, maintaining the service van, and keeping thorough service records.

Travel to customer sites, follow safety procedures, and demonstrate a high level of technical skill across electrical, hydraulic, mechanical, and general equipment operation concepts.

Qualifications

• Experience repairing gas, diesel, or electrical equipment using mechanic’s hand tools.
• Ability to maintain records of repairs and complete necessary paperwork.

Responsibilities

• Operate company service vehicle to customer locations.
• Troubleshoot equipment to determine malfunction and plan work procedures.
• Repair gas, diesel, or electrical equipment using hand tools and standard documentation.
• Maintain service van and inventory of parts and tools.
• Ensure PPE is available and used, and comply with OSHA regulations.
• Drive safely between service areas and complete time reporting.

Skills

Electrical knowledge

Hydraulic knowledge

Mechanical knowledge

General equipment operation theory

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

ROAD SERVICE TECHNICIAN

Technical Twinsburg, OH, US

30+ days ago Requisition ID: 1068

POSITION SUMMARY

On-site (customer facility) service. Repairs and maintains electric, diesel and gasoline industrial lift trucks and related material handling equipment while following safety policies and procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Operates company owned service vehicle from residence or company facility to customer locations.

Troubleshoot customer equipment to determine malfunction and to plan work procedures.

Repair gas, diesel, or electrical equipment using mechanic’s hand tools, standard documentation and lifting equipment.

Maintain records of repairs via computer and completes all necessary paperwork associated with the documentation of all service and repairs.

Responsible to ensure that the company service van is properly maintained via company approved suppliers. Also, responsible for service van’s cleanliness and appearance.

Maintains a safe work area and ensures compliance with OSHA rules and regulations. Ensures required PPE (Personal Protection Equipment) is in good condition and accessible for the task at hand, including safety glasses, gloves, and shoes.

Maintain parts and tool inventory carried and/or supplied on the company service van.

PRIMARY OBJECTIVES

• Provide maximum customer satisfaction through quality workmanship in a timely and safe manner.


• Promote and support all aspects of our Dealership.


• Present and promote a professional dealership image.


• Work safely and comply with OSHA rules and regulations.

PRIMARY RESPONSIBILITIES

• Perform maintenance efficiently and effectively.


• Follow procedure, policy and safety regulations.


• Drive safely and efficiently from point to point in service area.


• Attain Raymond certifications and demonstrate high degree of technical skill in all phases of the following: electrical knowledge, hydraulic knowledge, mechanical knowledge and general equipment operation theory.


• Manage time to obtain maximum efficiency/productivity.


• Market identified service needs to customers.


• Turn in paperwork timely, accurately, and legibly.


• Complete expense reports accurately and timely.
  
• Participate in determining needs - training, inventory, tools, etc.


• Promote and maintain a professional image. Neat and clean: self; equipment; service van; and paperwork.


• Communicate in a professional manner


• Show respect to customer, management and all company personnel.


• Participate in company training program, both on and off company time.


• Travel out of town, stay overnight, as required.


• Maintain an accurate inventory of tools and parts on service van.


• Account for 100% of work time.


• Demonstrate good judgment and personal attitude, which are critical in maintaining our company’s reputation for results orientated service, good will and professionalism.