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An established industry player is seeking a dedicated IT Support Technician to join their dynamic team in Des Moines. This role involves preparing and troubleshooting IT equipment in a fast-paced datacenter environment. You will be responsible for performing quality checks, decommissioning hardware, and ensuring compliance with safety protocols. Ideal candidates will have a strong foundation in computer hardware and a positive attitude, ready to tackle challenges. Join a team that values collaboration and offers a variety of benefits, including medical, dental, and a 401(k) retirement plan. If you are eager to grow and make an impact, this opportunity is for you.
Description
• Prepares, stages, sets up, and performs startups and shutdowns (e.g., racks, hard drives, switches) according to specific instructions, checklists, guides, standard protocols, and emails.
• Performs post-execution quality checks and verifies that grounding, staging, labeling, and cabling are set up properly according to safety protocols, deployment standards, and planned Network Design Tasks (NDTs).
• Performs diagnostics and troubleshooting following standard procedures, quickly identifies the cause(s) of issues, and replaces faulty components
• Decommissions hardware for simple changes and refreshes (e.g., memory upgrades, OS rebuilds) following standard procedures with minimal guidance
• Follows procedures to communicate, report, and escalate incidents to appropriate Datacenter Technician Leads
• Required: High school diploma, GED, or equivalent
• Required: Basic knowledge of computer hardware, servers, and components.
• Required: 1+ year(s) experience supporting IT equipment or related technology.
• Required: Basic understanding of how to use Microsoft Office applications (Outlook, Excel, Word)
• Required: Flexibility to work non-standard business hours that may include weekends and/or holidays.
• Previous datacenter experience a plus"
Skills
Data center, Rack and stack, Troubleshooting
Top Skills Details
Data center,Rack and stack,Troubleshooting
Additional Skills & Qualifications
Good team player
Postiive attitude
Willing to go above and beyond
Pay and Benefits
The pay range for this position is $22.00 - $26.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Des Moines,IA.
Application Deadline
This position is anticipated to close on Apr 30, 2025.
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.