RN Utilization Management - Day Shift

ChristianaCare; Town of Newark (WI); On-site; USD 86,000 - 137,000; Full time

Job summary

ChristianaCare Hospital in Newark, DE, is seeking a Utilization Management RN with hands-on experience with insurers and acute care settings. This on-site role requires a Bachelor’s degree in nursing and an RN license (DE or compact).

You will conduct admissions reviews, coordinate multidisciplinary care, and work with physicians to ensure appropriate utilization and avoid unnecessary stays. The position emphasizes denial management, payer negotiations, and adherence to clinical guidelines, with

Qualifications

• DE RN licensure or compact state RN licensure.
• Bachelor’s degree in nursing is required.
• Minimum 3 years of RN experience in acute care, adult care; critical care experience required.
• Minimum 3 years of Utilization Management experience required.
• Denial management experience is required.
• Prior experience working with insurance providers is preferred.
• Completes a minimum of 8 continuing education credits per year in Utilization and/or Case Management.

Responsibilities

• Perform admission and concurrent review to identify medical necessity within 24 hours of admission.
• Review admission assessments and collaborate for a multidisciplinary plan of care.
• Manage observation level of care and ensure it does not exceed 48 hours.
• Identify barriers to care and participate in performance improvement measures.
• Monitor scheduling of diagnostics and treatment coordination to meet goals.
• Communicate with Managed Care Organizations for authorization of continued stay.
• Present Letters of Non-Coverage when acute stay is no longer necessary.
• Collaborate with Physician Advisor to achieve clinical, quality, financial goals.
• Actively participate in department planning work groups.

Skills

Clinical nursing

Utilization management experience

Denial management

Insurance provider experience

Education

Bachelor’s degree in nursing

RN licensure (DE or compact)

3+ years acute care nursing experience

3+ years Utilization Management experience

Denial management experience

Experience with insurance providers

Job description

Job Details

Registered Nurse (RN) - Utilization Management

FT Day Shift (Hrs.: 8a-4:30p) - On-site

Newark, DE

ChristianaCare Hospital in Newark, DE, is seeking a Utilization Management Nurse (RN) with experience with insurance providers such as Aetna and Cigna, along with a background in an acute care hospital. RN will work on-site at the Newark Hospital.

PRIMARY FUNCTION:

Responsible for ensuring the delivery of efficient and effective health care while evaluating the medical necessity, appropriateness, and efficiency of the use of health care services, procedures, and facilities under the provision of the applicable health benefits plan.

UTILIZATION MANAGEMENT

• Performs admission and concurrent review to identify medical necessity, level of care, and appropriateness of setting using established criteria and clinical guidelines within 24 hours of admission.
• Reviews the admission assessment and collaborates with primary nurse and other health care providers to ensure a multidisciplinary plan-of-care is in place to meet identified patient care needs and desired outcomes.
• Manages observation level of care and works with the attending physician and/or clinical provider caring for the patient to ensure observation status does not exceed 48 hours.
• Identifies system issues that serve as barriers to care. Participates in the development and implementation of strategies to remove barriers and facilitate performance improvement measures.
• Monitors efficiencies in scheduling diagnostic procedures and coordination of treatments to facilitate the achievement of effective clinical, fiscal, quality, and patient satisfaction goals.
• Reports information generated from the utilization management referral process for LOS data and physician profile database.
• Collaborates with the unit medical director and/or physician advisor to facilitate achievement of clinical, quality, financial, and patient satisfaction goals.
• Notifies physician when a patient does not meet criteria for acute care hospitalization and pursues documentation to justify continued stay within 24 hours.
• Collaborates with the Physician Advisor to facilitate the achievement of clinical, quality, financial, and patient satisfaction goals.
• Presents “Letters of Non-Coverage” (LON) to patients and/or families when the acute stay is no longer necessary (Third Party and/or Medicare).
• Communicates and secures continued stay authorization with Managed Care Organizations.
• Tracks all carve-outs and submits reason codes for data entry.
• Serves as a resource to nursing and ancillary staff, providing education on utilization review processes as needed.
• Trends potential barriers to patient advancement through the system intervene assertively and appropriately when necessary.
• Provides On-call support for the Transfer Center to evaluate medical necessity and appropriateness when a request is obtained from an outside facility for patient transfer to ChristianaCare
• Identifies the need for the patient to be evaluated by other members of the health care team and takes appropriate action to facilitate.
• ED UM works closely with ED providers to review medical necessity and/or collaborate with ED CM for discharge planning, as appropriate.
• Actively participates in department operational planning work groups.

Education & Experience Requirements:

• DE RN licensure or compact state RN licensure.
• Bachelor’s degree in nursing Required.
• Minimum of 3 years recent experience as a Registered Nurse in acute care, adult care setting. critical care experience is required.
• Minimum 3 years of Utilization Management experience required.
• Denial management experience is required
• Prior experience working with insurance providers is preferred.
• Completes a minimum of 8 continuing education credits (CEU’S) per year in Utilization and/or Case Management.

PHYSICAL DEMANDS:

Ability to ambulate within the hospital setting (walking, stairs, etc.). Occasional sitting, standing, and lifting loads of 5-10 pounds. Ability to utilize computer equipment/programs. Ability to sit or stand at a computer workstation and proficiently utilize computer equipment/programs for long periods of time.

WORKING CONDITIONS:

Occasional exposure to Office materials (i.e., White Out, Toner, etc.)

Annual Compensation Range $85,862.40 - $137,384.00

This pay rate/range represents ChristianaCare’s good faith and reasonable estimate of compensation at the time of posting. The actual salary within this range offered to a successful candidate will depend on individual factors including without limitation skills, relevant experience, and qualifications as they relate to specific job requirements.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

Aug 31, 2026

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/