RN Unit Lead - Mentor Nurses, Elevate Patient Care

Mercy Health Corporation; Rockford (IL); On-site; USD 87,000 - 140,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Reimbursement

Employee Discounts

Job summary

Mercyhealth is seeking an experienced registered nurse to lead clinical teams in a high-quality care environment in Illinois. The role emphasizes problem-solving, staff development, and collaboration with physicians to improve patient outcomes.

Responsibilities include maintaining safety standards, staff mentoring, and participating in performance improvement efforts across departments. Strong communication and leadership are essential for success.

Qualifications

• Graduate of an accredited nursing program.
• BSN preferred.

Responsibilities

• Strong problem-solving abilities in complex situations.
• Ability to work within the budget and productivity targets to meet organizational objectives. Participates and supports the plans in place for selection of staff, evaluation of staff, orientation of new staff, continued education and development of staff, competency evaluation of staff, appropriate scheduling of staff based on patient acuity.
• Supports and partners with the Manager/Clinical Leader and ensures the knowledge, skills, and behaviors of staff are consistent and in alignment with the goals of the unit.
• Outstanding relationship building skills.
• Must possess strong physician relationship skills.
• Patient focused with a strong commitment to delivering the highest levels of quality, safety, and customer service. Is accountable for achievement of patient satisfaction (PressGaney and HCAHPS) action plans to achieve targets for their areas of responsibility.
• Supports process improvement in operations, quality, and organizational change identified for their areas.
• Knowledge of accreditation and certification requirements and standards for their areas of responsibility.
• Able to communicate effectively and persuasively with individuals and groups through compassion, creativity, and consistent visibility.
• Participates in hospital and department committees.
• Demonstrated ability in developing and mentoring staff and colleagues.
• Leads by example, consistently demonstrating highly professional behavior. Demonstrates personal and professional accountability and holds others to the same.
• Exhibits a passion for nursing
• Serves as a role model and coach for Critical Moments of Service Standards and service recovery.
• Participates in department or unit performance improvement activities, may include shared governance.
• Utilizes critical thinking in regards to patient safety and patient experience and appropriately escalates to the appropriate chain of command.
• Supports the professional nurse continuum and nursing clinical ladder for RNs (CARE)

Skills

Problem-solving

Relationship building

Communication

Team leadership

Education

Graduate of accredited nursing program

BSN preferred

Job description

Mercyhealth is seeking an experienced registered nurse to lead clinical teams in a high-quality care environment in Illinois. The role emphasizes problem-solving, staff development, and collaboration with physicians to improve patient outcomes.

Responsibilities include maintaining safety standards, staff mentoring, and participating in performance improvement efforts across departments. Strong communication and leadership are essential for success.