RN Triage - Family Practice

NorthShore University HealthSystem; Woodridge (IL); On-site; USD 48,000 - 75,000; Part time

Benefits offered by this job

Free Parking at designated locations

Tuition Reimbursement

Health/Dental/Vision options

Job summary

Endeavor Health in Woodridge, IL is seeking an RN Triage for Family Practice on a part-time schedule. The role involves nurse-led triage by phone or patient portal, assessing needs, and guiding care pathways. You will support patients, arrange appointments, and assist with immunizations and in-office procedures.

The position offers 32 hours per week, a daytime schedule (M–F, with occasional evening hours), and benefits for part-time staff. Illinois RN licensure and CPR/BLS are required.

Qualifications

• Bachelor's degree in Science preferred.
• 1 year of telephone triage experience preferred, ideally in medical practice.
• Registered Nurse license in Illinois required.
• CPR BLS certification required.

Responsibilities

• Reviews patient voicemails and calls patients by phone or MyChart to determine appropriate level of care.
• Performs nursing triage assessments and gives home medical guidance as needed.
• Directs high-risk cases to emergency department or urgent care per protocol.
• Schedules appointments and escorts patients; records vital signs and visit data.
• Performs immunizations and assists with in-office procedures as needed.

Skills

Telephone triage

Education

Bachelor's degree in Science

RN licensure (IDFPR) – Illinois

CPR BLS – American Heart Association

1 year telephone triage experience

Job description

Hourly Pay Range:

$35.15 - $54.48 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights:

• Position: RN Triage - Family Practice
• Location: 3329 75th Street, Woodridge
• Part time 32 hours
• Hours: MTHF 9a-5p; TW 10-5pm
• Required Travel: No

What you will do:

• Reviews patient voicemails and talks directly to patients on the telephone or via Mychart and directs patients to appropriate level of care (emergency department, urgent care centers, physician office) per protocol or provides appropriate home medical advice.
• Conducts patient telephone assessment utilizing nursing skills to determine problems, intervening according to the patients need and gives instructions to patient/caregiver. Evaluates patient's and caregiver's understanding of instructions using teach-back methodology and conveys related information and issues to appropriate clinical staff by telephone or by utilizing the EMR.
• Sends patients with high-risk chief complaints such as chest pain, abdominal pain, or severe headaches, signs and symptoms of stroke to emergency department immediately,
• Arranges appointments for patients who do not need to go to emergency department but need to see a physician.
• Escorts patients to examination rooms, obtains and electronically records vital signs, reason for visit and other patient data. Makes patient comfortable while waiting for provider.
• Prepares patient for exam and/or procedure. Sets up room with necessary equipment.
• Performs all immunizations and assists with diagnostic and other in office procedures (i.e., colposcopy, LEEP, ESSURE, ablation, lab tests, venipuncture, specimen collection, etc.).

What you will need:

• Bachelors Degree Science - Preferred
• 1 Year of telephone triage experience preferred, preferably in medical practice setting - Preferred
• Registered Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR) Current State of Illinois Registered Nurse licensure - Required
• CPR BLS issued by American Heart Association - Required

Benefits (For full time or part time positions)

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking at designated locations
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.

When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.

Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".

Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.

At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging-each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.