RN Triage - Family Practice

Endeavor Health; Woodridge (IL); On-site; USD 48,000 - 74,000; Part time

Benefits offered by this job

Career Growth

Medical, Dental, Vision

Tuition Reimbursement

Free Parking

Wellness Savings

HSA Options

Company Match

Paid Time Off

Community Involvement

Job summary

Endeavor Health seeks an RN for triage in our Family Practice setting in Woodridge, IL. This part-time role (32 hours) involves telephone triage, patient assessments, and coordinating care via MyChart and in-person visits.

You will assess patient needs, guide callers to appropriate care, and support physicians with in-office procedures. Illinois RN licensure and CPR/BLS are required.

Qualifications

• 1 year of telephone triage experience preferred, preferably in medical practice setting.
• Registered Nurse (RN) – Illinois licensure required.
• CPR/BLS issued by American Heart Association – required.

Responsibilities

• Reviews patient voicemails and talks directly to patients by phone or MyChart, directs to appropriate level of care.
• Conducts nurse-led telephone assessments, intervenes as needed and provides home care instructions.
• Directs high-risk cases to emergency department immediately when needed.
• Arranges appointments for patients who do not require ED.
• Escorts patients to examining rooms and records vital signs and visit reason.
• Prepares patient for exam or procedure and sets up equipment.
• Performs immunizations and assists with in-office procedures and tests.

Skills

Telephone triage

Patient communication

RN licensure

Education

Bachelor's Degree in Science

Job description

Hourly Pay Range

$35.15 - $54.48 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights

• Position: RN Triage – Family Practice
• Location: 3329 75th Street, Woodridge
• Part time 32 hours
• Hours: MTHF 9a-5p; TW 10-5pm
• Required Travel: No

What You Will Do

• Reviews patient voicemails and talks directly to patients on the telephone or via Mychart and directs patients to appropriate level of care (emergency department, urgent care centers, physician office) per protocol or provides appropriate home medical advice.
• Conducts patient telephone assessment utilizing nursing skills to determine problems, intervening according to the patients need and gives instructions to patient/caregiver. Evaluates patient’s and caregiver’s understanding of instructions using teach-back methodology and conveys related information and issues to appropriate clinical staff by telephone or by utilizing the EMR.
• Sends patients with high-risk chief complaints such as chest pain, abdominal pain, or severe headaches, signs and symptoms of stroke to emergency department immediately,
• Arranges appointments for patients who do not need to go to emergency department but need to see a physician.
• Escorts patients to examination rooms, obtains and electronically records vital signs, reason for visit and other patient data. Makes patient comfortable while waiting for provider.
• Prepares patient for exam and/or procedure. Sets up room with necessary equipment.
• Performs all immunizations and assists with diagnostic and other in office procedures (i.e., colposcopy, LEEP, ESSURE, ablation, lab tests, venipuncture, specimen collection, etc.).

What You Will Need

• Bachelors Degree Science - Preferred
• 1 Year of telephone triage experience preferred, preferably in medical practice setting - Preferred
• Registered Nurse (RN) - Illinois Department of Financial and Professional Regulation (IDFPR) Current State of Illinois Registered Nurse licensure - Required
• CPR BLS issued by American Heart Association - Required

Benefits (For Full Time Or Part Time Positions)

• Career Pathways to Promote Professional Growth and Development
• Various Medical, Dental, and Vision options
• Tuition Reimbursement
• Free Parking at designated locations
• Wellness Program Savings Plan
• Health Savings Account Options
• Retirement Options with Company Match
• Paid Time Off
• Community Involvement Opportunities

Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals – Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) – all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org. When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential. Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to “help everyone in our communities be their best”. Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information. At Endeavor Health, we are united by a shared commitment to working together to create a culture of connection and belonging—each of us bringing different skills and experiences as we deliver safe, seamless, and personal care. Every person, every time. We are committed to fostering an environment where all team members can be their best, learn, and pursue excellence together.

EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.