RN Triage

Florida Cancer Specialists & Research Institute; Tampa (FL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Dental Insurance

PTO

401(k) Retirement Plan

Tuition Reimbursement

EAP

HSA/FSA

Job summary

Florida Cancer Specialists & Research Institute is seeking a registered nurse with oncology experience to triage calls, manage symptoms, and support high‑risk patients. The role supports a remote work environment and requires strong communication, documentation, and teamwork within the oncology unit.

Two years of RN experience and oncology exposure are preferred; Florida RN licensure and BLS are required. The team offers comprehensive benefits and professional growth opportunities.

Qualifications

• Registered nurse with oncology knowledge
• Two years or more RN experience
• One year or more oncology experience
• RN licensure in Florida or multistate
• BLS certification required

Responsibilities

• Triage oncology patient calls under supervision
• Monitor patient symptom management
• Manage high risk/complex patient care to minimize ED/inpatient readmission
• Assess barriers to care and address needs
• Provide patient‑centered ongoing education, resources, and referrals
• Assist physician with patient/family interactions to resolve issues
• Complete requested clinical documentation
• Maintain professional boundaries with patients and team
• Facilitate communication among multidisciplinary cancer care team
• Review and report diagnostic tests to assess patient condition
• Educate patients on chemotherapy, radiation, and infusion treatments
• Provide coverage for infusion floor/shot room as needed

Skills

Organizational skills

Communication skills

Telephonic triage

Oncology knowledge

EMR familiarity

Education

Associate Degree in Nursing

Bachelor’s Degree preferred

Oncology Certification (OCN) preferred

BLS certification

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

WHY JOIN FCS

At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages. Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.

A LITTLE BIT ABOUT FCS

Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence. With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network. Utilizing innovative clinical research, cutting‑edge technologies, and advanced treatments, we are committed to providing world‑class cancer care. We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground‑breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval. Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground‑breaking new therapies to patients.

SUMMARY

A Triage Nurse is a professional registered nurse with oncology‑specific clinical knowledge that offers individualized care and clinical guidance to patients, families, and caregivers to assist with ongoing healthcare needs.

PRIMARY TASKS AND RESPONSIBILITIES

• Under general supervision, following established policies, procedures, and professional guidelines, provides care to patients by triaging oncology patient calls regarding treatment, surgery, and appointment information
• Monitor and provide patient symptom management
• Manage high risk, complex patient care with the goal of minimizing emergency department and inpatient readmission
• Assess barriers to care to address patient, caregiver, or family needs to achieve optimal patient outcome
• Provide patient‑centered individualized ongoing education, resources, and referrals to internal and external resources to patient and caregivers
• Assist the physician and PA-C/ARNP with specific patient/family interaction needed to resolve clinical issues
• Complete requested clinical documentation as needed
• Establish and maintain professional role boundaries with patients, caregivers, and the multidisciplinary care team in collaboration with manager as defined by job description
• Facilitate communication among members of the multidisciplinary cancer care team to prevent fragmented or delayed care that could adversely affect patient outcomes
• Reviews, evaluates, and reports diagnostic tests to assess patient's condition
• Provides patient education and clinical direction by answering questions following chemotherapy, radiation, and infusion treatments and post‑surgery
• Work as an integral team player and is expected to adhere to and abide by the rules and regulations set forth by the Florida State Board of Nursing
• Provide coverage for infusion floor/shot room as needed

EDUCATION/CERTIFICATIONS & LICENSES

• Registered Nurse multistate or Florida single state licensure required
• Minimum of Associate Degree in Nursing, Bachelor’s Degree preferred
• Certification as an Oncology Certified Nurse (OCN®) preferred
• Basic Life Support (BLS) certification required

EXPERIENCE

• Two (2) years or more of experience as an RN
• One (1) year or more of oncology experience required

CORE COMPETENCIES, KNOWLEDGE/SKILLS/ABILITIES

• Strong organizational skills
• Ability to prioritize and reprioritize quickly
• Ability to develop collaborative relationships both internally and externally
• Strong written communication skills
• Strong telephonic assessment and communication skills
• Ability to work autonomously and with a virtual team in a remote work environment
• Strong oncology side effect/ triage management
• Proficient in Microsoft Word, Excel, Outlook
• Possess high level critical‑thinking skills

VALUES

Patient First – Keeping the patient at the center of everything we do

Accountability – Taking responsibility for our actions

Commitment & Care – Upholding FCS vision through every action

Team – Working together, one team, one mission

Expectations for all Employees

Every FCS employee is expected to regularly conduct themselves in a professional and respectful manner, to comply with all labor laws, workplace policy and workplace practices. Employees are expected to bring issues of any forms of workplace harassment, discrimination or other potential improprieties to the attention of their management or the human resources department.

Screenings – Background, drug, and nicotine screens

Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening. Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In addition, FCS is a drug‑free workplace, and all new hires will be subject to drug/ nicotine testing. Medical Marijuana cards are not recognized.

EEOC

Florida Cancer Specialists & Research Institute (FCS) is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at FCS, please email FCS Recruitment ([e-mail]) for further assistance. Please note this email address is intended to request an accommodation as part of the application process. Any other correspondence will not receive a response. FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status. At FCS, we believe the diversity, talent, skills and expertise of our people are our greatest assets, and we strive to provide a workplace where team members can thrive and grow.

Exciting Benefits for Our Team!

• Medical and Prescription Drug Coverage
• Vision & Dental Insurance
• Employee Assistance Program (EAP)
• Health Savings Account (HSA) & Flexible Spending Accounts
• Paid Time Off (PTO)
• 401(k) Retirement Plan
• Life Insurance
• Tuition Reimbursement
• Disability Insurance
• Accident Insurance
• Critical Illness
• Hospital Indemnity
• Pet Insurance
• Identity Theft
• Legal Insurance

Mission

At FCS our mission is to provide top‑ranked care to those we serve, and investing in our team is a big part of this commitment. Here’s a brief overview of some of the core benefits we provide for our team members:

Smoke‑Free Workplace

Florida Cancer Specialists & Research Institute is a smoke‑free workplace. Being a smoke‑free workplace means smoking is not permitted on any FCS Campus or Property; Employees may not smell of smoke while at work, FCS does not provide smoke breaks and there are no designated smoking areas on FCS Campus or Property. Medical Marijuana cards are not recognized.