RN Team Lead

Mercy Health Corporation

Loves Park (IL)

On-site

USD 78,000 - 124,000

Full time

6 days ago

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Benefits offered by this job

Medical, Dental, Vision

Life & Disability Insurance

Paid time off

Tuition and certification reimbursemen

On-Demand Pay

Career advancement

Job summary

Mercyhealth is seeking a Nurse Leader to support staff, ensure safe, high-quality care, and enhance customer service. The role manages staffing, resources, and improvement projects while mentoring nurses and collaborating with physicians and leaders to meet organizational goals.

The position is a 40-hour per week on-site role in the Illinois/Wisconsin region, with a focus on continuous professional development and patient-centered care.

Qualifications

Graduate of an accredited nursing program; BSN preferred or completion agreement.
Licensed RN in the state of practice; CPR/BLS certification within 90 days.
Excellent interpersonal and communication skills; conflict resolution能力.

Responsibilities

Lead staffing and scheduling within budget and productivity targets.
Mentor and develop staff; participate in staff evaluation and orientation.
Support improvement projects and quality/safety initiatives.
Communicate effectively with physicians, staff, and leaders; participate in committees.
Drive patient satisfaction and service quality metrics (PressGaney, HCAHPS).
Promote professional nursing succession and clinical ladder development.

Skills

Problem solving

Budgeting

Staff mentorship

Communication

Relationship building

Physician relationship

Patient focus

Education

BSN

ADN (alternative)

Job description

OVERVIEW The nurse leader supports staff and helps ensure patients receive safe, high-quality care and excellent customer service. They solve problems, mentor and develop employees, manage staffing and resources, support improvement projects, and work with doctors and other leaders to meet organizational goals.

SCHEDULE: 40-hours per week

SHIFT: Days

ESSENTIAL DUTIES AND RESPONSIBILITIES

Strong problem-solving abilities in complex situations.
Ability to work within the budget and productivity targets to meet organizational objectives. Participates and supports the plans in place for selection of staff, evaluation of staff, orientation of new staff, continued education and development of staff, competency evaluation of staff, appropriate scheduling of staff based on patient acuity. Supports and partners with the Manager and Clinical Leader and ensures the knowledge, skills, and behaviors of staff are consistent and in alignment with the goals of the unit.
Outstanding relationship building skills.
Must possess strong physician relationship skills.
Patient focused with a strong commitment to delivering the highest levels of quality, safety, and customer service. Is accountable for achievement of patient satisfaction, PressGaney and HCAHPS, action plans to achieve targets for their areas of responsibility.
Supports process improvement in operations, quality, and organizational change identified for their areas.
Knowledge of accreditation and certification requirements and standards for their areas of responsibility.
Able to communicate effectively and persuasively with individuals and groups through compassion, creativity, and consistent visibility.
Participates in hospital and department committees.
Demonstrated ability in developing and mentoring staff and colleagues.
Leads by example, consistently demonstrating highly professional behavior. Demonstrates personal and professional accountability and holds others to the same.
Exhibits a passion for nursing
Serves as a role model and coach for Critical Moments of Service Standards and service recovery.
Participates in department or unit performance improvement activities, may include shared governance.
Utilizes critical thinking in regards to patient safety and patient experience and appropriately escalates to the appropriate chain of command.
Supports the professional nurse continuum and nursing clinical ladder for RNs

EDUCATION AND/OR EXPERIENCE

Graduate of an accredited nursing program. BSN or upon hire BSN completion agreement for enrollment in an accredited BSN Completion Program May require specific years of applicable experience to qualify per department guidelines. If hired prior to 1-1-14 in Winnebago County and prior to 9-1-14 in Rock, Walworth and McHenry Counties an ADN only is required.

CERTIFICATION/LICENSURE

Licensed as an RN in the State of practice
Approved CPR or BLS certification required within 90 days--Other certifications per unit requirements: ACLS, PALS, NALS

OTHER SKILLS AND ABILITIES

Excellent interpersonal and communication and conflict resolution skills. Genuine concern for people. Strong verbal communication skills. Adept listener with the ability to interpret concerns.

Computer Skills

To perform this job successfully, intermediate computer knowledge is required.

Language Skills

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.

Mathematical Skills

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

May include color blind test--per department guidelines

LEVEL OF SUPERVISION

N/A

PAY RANGE: $77,582.27 - $124,131.63

Mercyhealth is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, national origin, disability, or protected veteran status.

Mercyhealth offers competitive pay and a comprehensive benefits package including:

Medical, Dental, Vision
Life & Disability Insurance
FSA/HSA Options
Generous, accruing paid time off
Paid Parental and caregiver leave
Career advancement and educational opportunities
Tuition and certification reimbursement
Certification Reimbursement
Well-being Programs
Employee Discounts
On-Demand Pay
Financial Education
Annual recognition/awards events
Partner appreciation days
Family entertainment/attractions discount
Community service/improvement opportunities

At Mercyhealth, we don't simply hire people, we empower employee-partners who are passionate about making lives better. As an integrated health system, we deliver exceptional, coordinated across seven hospitals, 85 primary and specialty clinics, and a team of over 7,500 professionals serving northern Illinois and southern Wisconsin.

Mercyhealth has been nationally recognized for our commitment to our people and culture, including: