RN Supervisor - Same Day Services

UnitedHealth Group; Hudson (MA); On-site; Confidential; Full time

Job summary

Join a forward-thinking organization dedicated to enhancing healthcare quality and patient experience. In this pivotal role, you will supervise nursing activities, coordinate clinical operations, and provide direct patient care. This position is ideal for those who thrive in a collaborative environment and are passionate about improving healthcare delivery. You'll lead a team of skilled professionals, ensuring efficient patient flow and high satisfaction levels. This innovative firm is committed to value-based care, making it a great opportunity for those looking to make a significant impact in the healthcare industry.

Benefits

$5,000 Sign-on Bonus

Health Insurance

Retirement Plan

Professional Development

Flexible Scheduling

Qualifications

• Supervises nursing activities and coordinates clinical operations.
• Provides direct clinical care and manages staffing needs.

Responsibilities

• Supervises personnel, conducts performance evaluations, and manages staffing.
• Ensures patient satisfaction and addresses complaints effectively.

Skills

Leadership

Clinical Care

Staff Management

Patient Care Coordination

Education

Nursing Degree

Management Training

Job description

$5,000 Sign-on Bonus for external candidates

Opportunities with Reliant Medical Group, part of the Optum family of businesses. Join a community-based, multi-specialty, physician-led organization where you will work with talented peers on a common purpose: improving the quality, cost and experience of health care. Here, we focus on delivering the best patient care, rather than volume. Through innovation and superior care management, we support patients and your well-being as a team member. Join a team at the forefront of value-based care and discover the meaning behind Caring. Connecting. Growing together.

Position in this function supervises assigned employees and activities for the efficient administration of nursing activities. Coordinates clinical activities in assigned area. Provides direct clinical care as required.

Primary Responsibilities:

• Supervises assigned personnel including performance evaluations, scheduling, orientation, and training. Makes recommendations on employee hire, transfers, promotions, salary changes, discipline, terminations, and other similar actions.
• Resolves grievances and other personnel problems within position responsibilities. Provides input based on observations related to counseling and disciplinary issues. Implements corrective actions plans as required.
• Plans, implements and evaluates the clinical staffing needs on a daily basis to adequately support patient care in a given area; assigning clinical staff based upon patient acuity, practice volume, staff qualifications and department policy.
• Assist Manager or others in responding to patient concerns as needed. Monitors and addresses patient complaints within position responsibility. Ensures the highest level of patient satisfaction. Works with physicians and others to address and prevent problems.
• Provides effective direction, guidance, and leadership over the clinical staff for effective teamwork and motivation, and fosters the effective integration of efforts with clinic-wide initiatives.
• Assist in developing policies and programs within the department; acts as a positive role model for staff.
• Assists in management of patient flow and access. Matches patient volumes and staffing to meet expectations of patients/customers.
• Evaluates daily patient flow in the clinical area to maintain access standards and open communication with patients and providers; makes adjustments as appropriate to maintain organized, efficient patient flow in the clinical station.
• Provides clinical staff with information, education, and tools to ensure they are supporting efficient patient flow and telephone triage in the practice.
• Participates in the development and recommendation of the operating and capital budgets for the areas managed. Manages activities to ensure financial goals met. Monitors expenditures for compliance to approved budget. Resolves discrepancies.
• Promotes collaborative relationships between clinical staff and other departments. Participates in the development and implementation of clinical performance standards including on-going monitoring of clinical staff competence.
• Mentors clinical staff in the creation of a climate of clinical and professional expertise. Demonstrates an ability to work effectively and communicate frequently with other members of the direct patient care and administrative teams; orchestrates and actively participates in daily huddles for his/her assigned clinical unit.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and