RN Referral Coordinator

Confidential; Glen Carbon (IL); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Tuition assistance

Paid time off

Job summary

BJC Home Care coordinates referrals and admission decisions across IL hospital locations, aligning with state/federal standards. The role emphasizes accurate processing, collaboration with nursing teams, and timely information flow to discharge and outpatient services.

Ideal candidates bring RN licensure, 2–5 years of experience, and a patient-centric approach to coordinating hospice and home care services across multiple facilities.

Qualifications

• Education required: Nursing Diploma or Associate's degree.
• RN license required (Licensure & Certifications: RN).
• 2–5 years of experience in a related role.
• Supervisor experience: No experience required.

Responsibilities

• Screens referrals to ensure patients meet admission criteria and comply with regulations.
• Verifies insurance benefits, obtains pre-authorizations, and assists billing.
• Tracks patients hospitalized or in facilities and coordinates discharge planning.
• Educates internal and external customers about Home Care and outpatient services.

Skills

Communication

Coordination

Interpersonal skills

Education

Nursing Diploma/Associate's

Job description

Additional Information About the Role

• Full time - 40 hours a week
• Normal Business Hours – Monday through Friday 8 am to 5 pm
• Ability to support IL team needs
• Coordinating with multiple hospital locations in IL
• Travel between IL hospital locations
• Primarily stationed at Alton Memorial
• Supporting both hospice and palliative care in the hospital!
• Hospital experience is a plus!

Overview

BJC Home Care offers patients and their families a complete range of home care services, including skilled nursing services, adult and pediatric hospice and supportive care, rehabilitation therapy, home infusion therapy, infusion treatment rooms, home medical equipment and high-tech respiratory care. Specialty home care programs also are available, including adult and pediatric asthma, cardiac, diabetes, orthopedic and wound care programs.

BJC Home Care provides care to thousands of patients in both Missouri and Illinois. Serving more than 25 counties, it has become the largest home care network in the region and one of the largest in the country.

The Central Referral Center (CRC) for BJC Home Care Services is where the patient referral process starts. There are Intake Coordinators in each BJC hospital who coordinate services for those patients that need home care. The patients who choose BJC Home Care Services are then channeled through the CRC. The CRC also consists of nurses who take physician office referrals for patients not currently hospitalized. There is someone on-call 24/7 for the CRC to facilitate home care coordination for patients in emergency rooms, etc.

Preferred Qualifications

Role PurposeResponsible for processing referrals accurately and efficiently in accordance with established agency policies and admission criteria ensuring timely transmission to operational areas; serve as a resource liaison for all product lines, promote customer satisfaction.

Responsibilities

• Screens referrals to ensure patients meet agency admission criteria and comply with state and federal regulations.
• Verifies insurance benefits, obtains pre-authorizations as necessary, assists billing department, and interprets company services, admission criteria and medical policies to referral sources and individuals seeking information.
• Tracks current clients that are either hospitalized, placed in a short-term skilled facility or in a rehabilitation facility.
• Communicates and coordinates discharge planning and educates internal and external customers about Home Care Services and/or outpatient services.

Minimum Requirements

• EducationNursing Diploma/Associate's
• Experience2-5 years
• Supervisor ExperienceNo Experience
• Licenses & CertificationsRN

Preferred Requirements

• EducationBachelor's Degree- Nursing/Social Work/related
• Experience5-10 years

Benefits and Legal Statement

BJC Total RewardsAt BJC we’re committed to providing you and your family with benefits and resources to help you manage your physical, emotional, social and financial well-being.

• Comprehensive medical, dental, vison, life insurance, and legal services available first day of the month after hire date
• Disability insurance* paid for by BJC
• Annual 4% BJC Automatic Retirement Contribution
• 401(k) plan with BJC match
• Tuition Assistance available on first day
• BJC Institute for Learning and Development
• Health Care and Dependent Care Flexible Spending Accounts
• Paid Time Off benefit combines vacation, sick days, holidays and personal time
• Adoption assistanceTo learn more, go to our

Benefits Summary

.*Not all benefits apply to all jobsThe above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. Equal Opportunity Employer