RN Quality Improvement Leader – Hybrid, Multi‑Site

Sevita; Worcester (MA); Hybrid; USD 90,000 - 95,000; Full time

Benefits offered by this job

Hybrid work schedule

Mileage reimbursement

Medical, dental, and vision benefits

401(k) retirement plan with company—?M

PTO beginning on your first day

Paid holidays for full-time employees

Employee referral bonuses

Employee discount program with access

Job summary

Sevita's MentOR Adult Day Health program in Worcester is hiring a Quality Improvement Manager (Hybrid). The RN is responsible for clinical quality, compliance, and continuous improvement across Worcester and Springfield centers.

Travel between sites is required with mileage reimbursement; remote work 1–2 days weekly. The role emphasizes leading QA initiatives, data analysis, regulatory preparation, staff education, and cross-functional collaboration to ensure high-quality, person-centered care

Qualifications

• RN license required.
• 3–5 years of clinical, quality improvement, healthcare, or regulatory experience.
• Multi-site healthcare management or leadership experience preferred.
• Experience with state healthcare regulations and/or regulatory survey processes preferred.
• Experience with quality improvement, compliance, risk management, or incident management preferred.

Responsibilities

• Serve as a clinical quality resource for the Adult Day Health team across multiple locations.
• Lead and support continuous quality improvement initiatives and develop strategies to improve clinical outcomes and service quality.
• Analyze quality, incident, and performance data to identify trends, risks, and opportunities for improvement.
• Partner with center and operational leadership to develop, implement, and monitor corrective action and quality improvement plans.
• Oversee incident management processes, including reviewing and trending incidents and supporting follow-up on critical events.
• Conduct and/or review internal investigations, including incidents involving allegations of abuse or neglect.
• Support compliance with state and federal regulations, organizational standards, contractual requirements, and accreditation standards.
• Prepare for and participate in regulatory surveys, audits, and quality reviews.
• Provide education, training, coaching, and technical assistance to clinical and operational teams.
• Collaborate with leadership to strengthen safety, risk management, customer engagement, and service excellence.
• Monitor the effectiveness of quality improvement initiatives and communicate findings and recommendations to leadership.
• Provide leadership and support to assigned quality staff.

Skills

RN license

Travel between sites

Spanish language skills

Analytical skills

Communication skills

Job description

Sevita's MentOR Adult Day Health program in Worcester is hiring a Quality Improvement Manager (Hybrid). The RN is responsible for clinical quality, compliance, and continuous improvement across Worcester and Springfield centers.

Travel between sites is required with mileage reimbursement; remote work 1–2 days weekly. The role emphasizes leading QA initiatives, data analysis, regulatory preparation, staff education, and cross-functional collaboration to ensure high-quality, person-centered care