RN QUALITY IMPROVEMENT COORDINATOR

Beth Israel Lahey Health; Plymouth (MA); Hybrid; USD 73,000 - 149,000; Full time

Job summary

Beth Israel Deaconess Hospital–Plymouth is seeking an RN Quality Improvement Coordinator to drive performance improvement initiatives. You will lead efforts using Lean, Six Sigma, and PDSA methodologies, translating data into actionable reports for leadership and committees.

The role requires a BSN, a healthcare-related master's degree, and at least 2 years in quality improvement, with EPIC familiarity and strong cross-functional collaboration skills across hospital teams.

Qualifications

• Bachelor’s degree in Nursing (BSN) – required.
• Master’s degree in a healthcare-related field – preferred.
• At least 2 years of progressive quality improvement experience.
• Experience leading complex, cross-functional projects in clinical or hospital settings.
• Strong knowledge of Lean, Six Sigma, PDSA, RCA, and FMEA.
• Advanced data analysis and reporting skills; interpret complex datasets.

Responsibilities

• Lead, support, and sustain quality initiatives across hospital metrics.
• Apply Lean, Six Sigma, and PDSA to drive efficiency and outcomes.
• Collaborate with physicians, nurses, and coding teams to optimize documentation and care delivery.
• Develop reports, dashboards, and educational materials for committees and leadership.
• Participate in quality committees and benchmark against standards.

Skills

Lean Six Sigma

PDSA

RCA

FMEA

Data analysis

Communication

EPIC experience

Excel

Quality metrics

Education

BSN degree

MS in healthcare field

Tools

EPIC

GWTG

NCDR

Job description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.40 hours, day shift, hybrid, Monday through FridayJob Description:Beth Israel Deaconess Hospital-Plymouth recognizes Integrity, Respect, Trust, Teamwork and Excellence as the Core Values of our organization. It is the philosophy of BID-Plymouth to follow the LEAN methodology in order to provide the full continuum of health care services and the best quality patient centered care.Position Summary: Under the supervision of the Quality Improvement Manager, the RN Quality Improvement Coordinator plays a vital role in advancing patient care outcomes and experiences at BID-P. This role leads performance improvement initiatives using evidence-based methodologies, fosters a culture of continuous learning, and supports clinical teams in achieving excellence in quality and safety.This position blends clinical expertise, data analysis, project leadership, and collaborative engagement to improve hospital-wide performance metrics and meet regulatory requirements.Duties/Responsibilities:Lead, support, and sustain quality initiatives aimed at improving:AHRQ Patient Safety IndicatorsExpected Complication Rate IndexRisk-Adjusted Mortality IndexHospital-Acquired ConditionsCore Measures, Value-Based Purchasing, Meaningful Use, and other indicatorsServe as a subject matter expert on publicly reported data including:IQR, OQR, IPFQR, MassHealth, TJC, e-CQMsClinical registries such as GWTG, NCDR, and othersSupport Q-Centrix abstraction processes, ensuring clinical data accuracy for Core Measures, e-CQMs, registries, and additional reporting requirementsApply performance improvement methodologies such as Lean, Six Sigma, and PDSA to drive process efficiency and outcome improvementsCollaborate with physicians, nurses, documentation specialists, and coding teams to optimize documentation, care delivery, and metric performanceAnalyze and translate quality data into reports, dashboards, and educational materials for committees and leadershipParticipate in quality-related committees, review best practices and evidence-based literature, and benchmark against national and regional standardsAssist in evaluating care processes, developing indicators, and tracking performance to meet quality goalsSupport the hospital’s Continuous Quality Improvement Plan and ensure compliance with TJC, CMS, and other accrediting bodiesDevelop and assist in implementing corrective action plans and policy revisions based on findings or regulatory updatesFoster a collaborative, team-based environment focused on continuous improvement and innovationFacilitate service-line level Quality Committees and Morbidity and Mortality ConferencesIt is understood that this is a summary of key job functions and does not include every detail of the job that may reasonably be required.Education/Experience Required:Bachelor’s degree in Nursing (BSN) – requiredMaster’s degree in a healthcare-related field – requiredAt least 2 years of progressive experience in quality improvement, compliance, accreditation, or related healthcare rolesExperience leading complex, cross-functional projects in a clinical or hospital settingStrong knowledge of performance improvement and quality methodologies (e.g., Lean, Six Sigma, PDSA, RCA, FMEA)Familiarity with accreditation and regulatory standards (e.g., TJC, CMS, MassHealth)Advanced data analysis and reporting skills; able to interpret complex datasets and identify trendsExcellent oral and written communication skillsSkilled in Microsoft Office (Excel, PowerPoint, Word); EPIC experience preferredAbility to build and maintain effective working relationships across all levels of the organizationStrong organization, prioritization, and project management skillsSelf-motivated, detail-oriented, and able to work independently while supporting a team environmentDemonstrated commitment to upholding the mission and values of Beth Israel Deaconess Hospital–PlymouthRegistration/Certification:Current Massachusetts RN license – requiredCertified Professional in Healthcare Quality (CPHQ) – preferred or obtained within 1 year of employmentLean Six Sigma Green Belt or higher – preferredPhysical/Environmental RequirementsThis job requires frequent bending, carrying, pulling, pushing, reaching, standing, stooping, walking and lifting over 10 lbs. There will be occasional need for climbing stairs, lifting in excess of 50 – 100 lbs and sitting. Constant use of hearing, sight and speech. Frequent use of smell and touch. Frequent keyboard and telephone use. Constant concentration and problem solving.Application Instructions: Applicants will only be considered for the specific Job Posting to which they apply. If there are multiple Job Postings for the same or similar role, applicants must apply separately to each posting to ensure consideration.Pay Range:$73,000.00 USD – $149,000.00 USDThe pay range listed for this position is the annual base salary range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law.As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.Equal Opportunity Employer/Veterans/DisabledEmployment: Full-timeHours/Week: 40Shift: DayCategory: QualityPay Range: $73,000.00 USD - $149,000.00 USDFLSA: ExemptReq ID: JR103581