RN Quality & Care Liaison for Kidney Health

Healthmap Solutions; Jacksonville (FL); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Healthmap Solutions seeks a Registered Nurse Quality Practice Advisor to coordinate performance improvement activities, educate providers, and partner with Care Navigation to enhance Kidney Health Management outcomes.

The role requires active RN licensure, 6+ years of RN experience with provider-influencing work, and regular regional travel. Strong communication and data-driven improvement skills are essential.

Qualifications

• Bachelor's degree required; 6+ years RN experience with 3+ years influencing provider behavior.
• Active, unrestricted RN license required.
• 3 years in managed care setting preferred.
• 3+ years in gap closure campaigns preferred.
• 6+ years in healthcare services, clinical ops, quality or care management

Responsibilities

• Develop partnerships with clinical providers and locations.
• Identify opportunities to improve health outcomes using data.
• Educate on best practice sharing for underperforming areas.
• Assist in provider office process improvement.
• Partner with physicians to identify members for Care Navigation support.
• Support stakeholders in developing and executing process improvements.
• Improve provider performance in interventions, gaps and chronic conditions.
• Educate providers on HEDIS measures and open care gaps.
• Support quality improvement interventions development and implementation.
• Educate offices on CKD, ESRD, and renal replacement therapies.
• Build cross-functional relationships with internal departments and provider partners.
• Collaborate with Care Navigation to enhance care coordination.
• Document provider meetings for consistency and NCQA compliance.
• Ensure timely delivery of reports to stakeholders.

Skills

Communication skills

Interpersonal skills

Multitasking & prioritization

Critical thinking

MS Office proficiency

Education

Bachelor's degree

Tools

Outlook

Word

Excel

PowerPoint

Job description

Healthmap Solutions seeks a Registered Nurse Quality Practice Advisor to coordinate performance improvement activities, educate providers, and partner with Care Navigation to enhance Kidney Health Management outcomes.

The role requires active RN licensure, 6+ years of RN experience with provider-influencing work, and regular regional travel. Strong communication and data-driven improvement skills are essential.