RN, Quality Assurance Coordinator

Nascentia Health; City of Syracuse (NY); On-site; USD 75,000 - 87,000; Full time

Benefits offered by this job

401K with generous Employer match

Tuition Reimbursement and Loan Repay. 

On-Site Employee Fitness Center and Gy

Partially funded HSA

Paid Time Off and Extended Sick Leave

Short/Long term Disability

Employee Assistance Program (EAP)

Much More!

Job summary

Nascentia Health is seeking an experienced Quality Assurance Coordinator RN to advance patient care at home, review clinical documentation, and mentor clinicians across CHHA/LHCSA services.

You will lead audits, analyze trends, and drive performance improvements with interdisciplinary teams, ensuring adherence to Medicare/Medicaid standards and agency policies. A strong focus on education, coaching, and continuous improvement is essential.

Qualifications

• Current New York State Registered Nurse (RN) license.
• Minimum of two years of home health experience, or 4 years of quality assurance/improvement experience.
• Experience with OASIS documentation and home health regulations, considered a plus.
• Knowledge of Medicare, Medicaid, and home care documentation requirements.
• Strong analytical and critical thinking skills.
• Exceptional attention to detail and organizational abilities.
• Excellent written and verbal communication skills.
• Ability to work independently while collaborating effectively with clinical teams.
• Commitment to delivering high-quality patient care and continuous improvement.
• Ability to communicate effectively via telephone or digitally with clinical staff, colleagues, and other internal stakeholders.

Responsibilities

• Review clinical documentation to ensure compliance with state, federal, and agency standards.
• Conduct quality assurance audits for CHHA and LHCSA clinical records, including OASIS documentation and coding reviews.
• Analyze documentation trends and identify opportunities to improve quality, compliance, and patient outcomes.
• Partner with clinical leaders and field staff to provide education, coaching, and guidance related to documentation, OASIS, coding, and best practices.
• Follow up on documentation deficiencies and collaborate with clinicians to ensure timely resolution.
• Support quality improvement initiatives and performance improvement projects across the organization.
• Utilize quality reports and audit tools to monitor compliance and identify trends.
• Assist with ongoing staff education and reinforce agency policies, regulatory requirements, and documentation standards.
• Maintain current knowledge of Medicare, Medicaid, home health regulations, and quality improvement standards.
• Collaborate with managers and interdisciplinary teams to promote a culture of continuous quality improvement.
• Engages in meetings as an active participant, offering ideas and observations to support team goals and problem solving.
• Perform additional quality-related responsibilities as assigned.

Skills

Analytical thinking

Written and verbal communication

Relationship management

Problem solving

Organizational & prioritization

Delegation

Advocacy

MS Office proficiency

Education

New York State Registered Nurse license

Tools

Microsoft Office

OASIS documentation experience

Job description

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Help shape the quality of care that allows patients to thrive at home.

At Nascentia Health, our Quality Assurance Coordinators play a vital role in ensuring exceptional patient care across our Certified Home Health Agency (CHHA) and Licensed Home Care Services Agency (LHCSA). This position is ideal for an experienced home care RN who enjoys reviewing clinical documentation, mentoring clinicians, identifying opportunities for improvement, and helping drive performance improvement and excellence in patient outcomes. If you're passionate about quality, education, and continuous improvement, and enjoy collaborating with interdisciplinary teams, this role is perfect for you!

Our Nascentia Team:

• Be part of an organization committed to improving the lives of patients receiving care at home.
• Collaborate with experienced clinical leaders in a supportive team environment.
• Make a meaningful impact by improving quality, compliance, and patient outcomes.
• Opportunities to expand your knowledge of quality improvement, regulatory compliance, OASIS, and clinical best practices.
• Work for an organization that values teamwork, integrity, compassion, and professional growth.

What You'll Do:

• Review clinical documentation to ensure compliance with state, federal, and agency standards.
• Conduct quality assurance audits for CHHA and LHCSA clinical records, including OASIS documentation and coding reviews.
• Analyze documentation trends and identify opportunities to improve quality, compliance, and patient outcomes.
• Partner with clinical leaders and field staff to provide education, coaching, and guidance related to documentation, OASIS, coding, and best practices.
• Follow up on documentation deficiencies and collaborate with clinicians to ensure timely resolution.
• Support quality improvement initiatives and performance improvement projects across the organization.
• Utilize quality reports and audit tools to monitor compliance and identify trends.
• Assist with ongoing staff education and reinforce agency policies, regulatory requirements, and documentation standards.
• Maintain current knowledge of Medicare, Medicaid, home health regulations, and quality improvement standards.
• Collaborate with managers and interdisciplinary teams to promote a culture of continuous quality improvement.
• Engages in meetings as an active participant, offering ideas and observations to support team goals and problem solving.
• Perform additional quality-related responsibilities as assigned.

Job Qualifications:

• Current New York State Registered Nurse (RN) license.
• Minimum of two years of home health experience, or 4 years of quality assurance/improvement experience.
• Experience with OASIS documentation and home health regulations, considered a plus.
• Knowledge of Medicare, Medicaid, and home care documentation requirements.
• Strong analytical and critical thinking skills.
• Exceptional attention to detail and organizational abilities.
• Excellent written and verbal communication skills.
• Ability to work independently while collaborating effectively with clinical teams.
• Commitment to delivering high-quality patient care and continuous improvement.
• Ability to communicate effectively via telephone or digitally with clinical staff, colleagues, and other internal stakeholders.

Professional competencies, skills, and abilities:

• Excellent relationship management skills
• Demonstrated ability to problem solve complex, multifaceted situations
• Successfully manage conflict and negotiate a win win solution
• Strong organizational, prioritizing and delegation skills
• Abstract thinking
• Strong communication skills written and verbal
• Advocacy focused
• Maintains an objective and unbiased approach when conducting audits, reviews, and performance monitoring.
• Computer literacy with Microsoft office products

Physical Requirements:

• Speech, visual, and hearing ability sufficient to express and comprehend written and verbal communication
• Ability to sit or stand 90% of the day
• Frequent sitting, standing, walking
• Pushing, pulling, reaching, kneeling

Competitive Salary [This position is an S03 exempt position with a min-max rate of: $75,250-$87,138.92/annually] with:

• 401K with generous Employer match
• Tuition Reimbursement and Loan Repayment Assistance
• Exceptional work/life balance - no rotating shifts
• On-Site Employee Fitness Center and Gym Membership
• Partially funded HSA
• Paid Time Off and Extended Sick Leave
• Short/Long term Disability
• Employee Assistance Program (EAP)
• Much More!

About Nascentia Health:

Nascentia Health is leading the way in home care, post acute care and long-term community health, at our brand new headquarters featuring state-of-the-art technology and an on-site employee gym. We are looking for exceptional people to join our team.

A healthcare system without walls, Nascentia is an innovator in the concept of healthcare, truly focused on the patient as a whole. By serving people in their homes, Nascentia Health is able to provide true holistic care. We can address immediate needs, help support positive long term medical and lifestyle choices that provide for better outcomes, leverage cutting edge in-home care technologies, and help avoid unnecessary visits to busy healthcare facilities.

Our employees are our greatest asset. They work hard every day to make our system amazing and are dedicated to our mission of being the premier home and community-based care system for the regions we serve. We want everyone to love what they do, be excited about coming to work, and take pride in being part of our team.

Nascentia Health is an Equal Opportunity Employer (EOE)

Employment is contingent upon negative results of a pre-hire drug screen and background clearance.