RN Professional Development Specialist - Care Management

Allegheny Health Network; Pittsburgh (Allegheny County); On-site; USD 70,000 - 95,000; Full time

Job summary

Allegheny Health Network is seeking a Care Management Education Leader to design and evaluate onboarding, annual education, and competency validation across the system. You will partner with care management leaders and interdisciplinary teams to advance transitions of care, care coordination, and practice excellence, traveling to hospital sites as needed.

The role emphasizes creating measurement tools, continuing education programs, and formal learning needs assessments to ensure safe, compliant

Qualifications

• Master’s degree in Social Work, Nursing, Education or relevant experience.
• 2 years of experience in Hospital-based Care Management education/training.
• Current PA RN or PA SW licensure or multi-state licensure (eNLC) and CCM/ACM certification within 3 years.

Responsibilities

• Collaborates with Care Management leadership and teams to support orientation, education, quality improvement, and practice excellence in transitions of care and care coordination.
• Plans, develops, implements, and evaluates education programs using measurements and tools to assess learning outcomes.
• Serves as an educational consultant to leadership on regulatory requirements, professional development, and program development.
• Coordinates onboarding programs including orientation, annual education, and continuing education initiatives.
• Performs learning needs assessments and oversees competency and education programs with leadership collaboration.
• Other duties as assigned.

Skills

Adult learning

Curriculum development

Education program coord

Regulatory knowledge

Communication

Education

Master’s degree in Social Work, Nursing, Education

Job description

GENERAL OVERVIEW

Responsible for leading professional development for Care Management services across assigned areas of the health system. This role designs and evaluates onboarding, annual education, continuing education, and competency validation to support safe, compliant, and effective Care Management practice. The position partners with leaders and interdisciplinary teams to advance transitions of care, care coordination, and practice excellence. Travel to multiple hospital sites and care settings is required to support education, onboarding, and competency activities.

Responsibilities

• Collaborates with Care Management leadership and interdisciplinary teams to support orientation, ongoing education, quality improvement initiatives, and practice excellence related to transitions of care and care coordination. (50%)
• Plans, develops, implements, and evaluates Care Management-focused educational and professional development programs, utilizing appropriate methods, measurements, and tools to assess achievement of learning and competency outcomes. (20%)
• Serves as an educational consultant to leadership and staff in areas of Care Management practice, regulatory and accreditation requirements, professional development, program development, and assigned committee work. (15%)
• Coordinates, implements, and maintains Care Management onboarding programs, including role‑specific orientation, annual education requirements, and continuing education initiatives. (10%)
• Conducts formal and informal learning needs assessments and develops, implements, and oversees the annual Care Management competency and education program, including competency validation and documentation in collaboration with leadership. (5%)
• Other duties as assigned or requested.

Company

Allegheny Health Network

Qualifications

• Master’s degree in Social Work, Nursing, Education or relevant experience and/or education as determined by the company in lieu of Master's degree.
• 2 years of experience in Hospital-based Care Management clinical
• 2 years of experience in Education and training
• Current State of PA RN or PA SW licensure or current multi‑state licensure through the enhanced Nurse Licensure Compact (eNLC)
• Certification in Case Management (CCM®, ACM®, or equivalent) within 3 years of hire.
• CPR certification
• Act 34 Criminal Background Clearance Certificate
• Act 33 Child Abuse Clearance Certificate
• Act 73 FBI Fingerprinting Criminal Background Clearance Certificate

Preferred

• None

Skills

• Knowledge of hospital-based Care Management practice
• Adult learning and curriculum development skills
• Competency assessment and validation skills
• Knowledge of regulatory and accreditation requirements
• Orientation and onboarding program development
• Continuing education program coordination
• Collaboration with leadership and interdisciplinary teams
• Quality improvement and practice excellence support
• Strong written and verbal communication skills
• Ability to travel to multiple hospital sites and care settings

Compliance and Privacy

The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies.

As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy.

Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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