RN Patient Services Manager II -UNC Home Health Chapel Hill

UNC Health; North Carolina; Hybrid; USD 61,000 - 88,000; Full time

Job summary

UNC Health is seeking a Nurse Manager to lead the Chapel Hill/Home Health Nursing team. The role oversees RNs and NAs in the field, maintains staffing ratios, coordinates care with the multidisciplinary team, and conducts onsite supervisory visits with emphasis on competencies and education.

The ideal candidate has a BSN, at least two years of nursing experience including one year in Home Health, and a proactive, collaborative leadership style.

Qualifications

• Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing.
• Two (2) years of professional nursing experience in a tertiary care setting, and one (1) year in the area assigned.

Responsibilities

• Patient care: ensure appropriate care and services and supervise care planning.
• Human resources: recruit/retain staff and provide annual performance feedback.
• Budget: manage resources and monitor budget goals.
• Accreditation: ensure compliance with regulatory standards and standards of practice.
• Quality improvement: lead initiatives to improve patient safety and care quality.
• Education: promote staff education, competency evaluation, and orientation.

Skills

Nurse leadership

Staff supervision

Quality patient care

Team collaboration

Education

BSN

Job description

Description

Looking for a rewarding opportunity where you can make a difference, take on new challenges, and work alongside an exceptional nursing team? UNC Home Health may be the perfect fit for you!

We are seeking a dedicated, self-directed, and solutions-focused Nurse Manager to lead our Chapel Hill Home Health Nursing team. This leader will provide direct oversight of our RNs and NAs in the field, ensuring appropriate staffing ratios, the delivery of quality patient care, and coordinating care and collaboration across the multidisciplinary home health team. This leader will be responsible for direct clinician oversight in driving quality, patient-centered care through onsite supervisory visits, skills competency, and education.

We are seeking a dedicated, self-directed, and solutions-focused Nurse Manager to lead our Chapel Hill Home Health Nursing team. The Nurse Manager will provide direct oversight of field-based RNs and NAs, maintain appropriate staffing ratios, and support coordinated, high-quality patient care through collaboration with the multidisciplinary home health team. Key responsibilities include conducting onsite supervisory visits, assessing clinical skills and competencies, and providing education to promote excellence in patient-centered care.

What We’re Looking For

Qualified candidates must have a Bachelor of Science in Nursing (BSN) and at least two years of nursing experience, to include at least 1 year in Home Health. Five years of nursing experience with at least 2 years in home health and home health leadership is strongly preferred for this position.

The ideal candidate is an engaged, accountable leader who promotes collaboration, demonstrates initiative, and takes a proactive, solutions-focused approach to addressing challenges and supporting team success.

What We Offer

We offer comprehensive training, generous benefits, mileage reimbursement, and competitive paid time off (PTO) accrual to support professional growth and well-being. Additional resources include a UNC-issued laptop and a cell phone that includes a Katana device that provides extra security during onsite patient care.

This is a full-time, hybrid position with in-office days at our Chapel Hill home office but will include travel to other branch offices as needed. The Nurse Manager will participate in an Administrator-on-Call rotation after hours, and occasionally on weekends.

If you’re ready to lead, inspire, and make a meaningful impact, we invite you to join our collaborative, high-performing Home Health team! Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary

Assists a higher level nurse manager in the following duties: ensuring that appropriate care and services are available to patients and families, ensuring adequate and appropriate clinical staffing on each shift, may supervise nursing staff, HUC staff and utility aide staff, providing assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues, providing and facilitating an environment conducive to staff continuing education needs, on-going unit-based educational needs and orientation of staff members.

Responsibilities

• Patient Care - Ensures that appropriate care and services are available to patients / clients and families. Facilitates interdisciplinary collaboration in patient/client care planning. Ensures appropriate clinical staffing and skill mix for patient care. Supervises team of professionals / paraprofessionals which may include nursing staff, health unit coordinators, nursing assistants and utility aides.
• Human Resource Management - Effectively manages human resources and creates an environment conducive to staff recruitment and retention. Applies organizational policy and procedures in hiring, promoting, transferring and terminating staff. Provides staff with annual performance feedback and opportunity to set professional goals. Integrates scientific evidence regarding retention of nursing staff into unit planning.
• Budget Management - Effectively uses clinical and financial information to establish and meet budgetary goals. Implements strategies to increase revenue and cost-effectively manage personnel, supply, and equipment resources. Evaluates the impact of strategic fiscal changes on quality outcomes.
• Accreditation Issues - Ensures that internal and external regulatory standards or nursing practice are met or exceeded. This includes organizational policy and procedures as well as state, JCAHO, Board of Nursing and other specified accrediting bodies. Integrates current scientific evidence into standards of practice.
• Quality Improvement—Leads and participates in quality improvement initiatives that focus on identified patient safety or quality of care deficits.
• Education—Creates an educational environment conducive to student learning, staff continuing education, and orientation of new staff members. Accountable for annual competency evaluation of staff that ensures staff has the knowledge and skills to care for the specified patient population.

Other Information

Other information:

Education Requirements

• Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing.

Licensure/Certification Requirements

• Licensed to practice as a Registered Nurse in the state of North Carolina.
• BLS required.

Professional Experience Requirements

• Two (2) years of professional nursing experience in a tertiary care setting, and one (1) year of experience in the area assigned.

Job Details

• Legal Employer: NCHEALTH
• Entity: UNC REX Healthcare
• Organization Unit: UNC Homecare Admin
• Work Type: Full Time
• Standard Hours Per Week: 40.00
• Salary Range: $44.56 - $64.06 per hour (Hiring Range)
• Pay offers are determined by experience and internal equity
• Work Assignment Type: Hybrid
• Work Schedule: Day Job
• Location of Job: US:NC:Durham
• Exempt From Overtime: Exempt: Yes
• This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Heath Care System. This is not a State employed position.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [e-mail] if you need a reasonable accommodation to search and/or to apply for a career opportunity.