RN Patient Services Manager II - Nephrology at Eastowne

UNC Health; Chapel Hill (NC); On-site; USD 61,000 - 88,000; Full time

Job summary

UNC Health in Chapel Hill is seeking an experienced nurse manager to support a high-demand service line. The role assists a higher level nurse manager by ensuring patient care and services are available, staffing is adequate, and staff development is supported.

Responsibilities include supervising nursing staff and unit staff, guiding annual performance reviews, participating in quality improvement, and fostering an environment that supports ongoing education and staff orientation.

Qualifications

• Bachelor's degree in Nursing (BSN) from an accredited program.
• Active RN licensure in North Carolina; BLS required.
• Two years of professional nursing in a tertiary setting and one year in the assigned area.

Responsibilities

• Ensures appropriate care and services are available for patients and families; coordinates staffing on each shift.
• Supervises nursing staff, HUCs, nursing assistants and utility aides as needed.
• Leads annual performance reviews and participates in staff education and orientation.
• Drives quality improvement initiatives to address patient safety and care quality deficits.
• Creates an educational environment supporting ongoing staff development and unit-based training.
• Manages budget and resources to meet clinical and organizational goals.

Skills

Staff supervision

Quality improvement

Interdisciplinary care

Education

BSN

Job description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary:
Assists a higher level nurse manager in the following duties: ensuring that appropriate care and services are available to patients and families, ensuring adequate and appropriate clinical staffing on each shift, may supervise nursing staff, HUC staff and utility aide staff, providing assistance with annual performance reviews of staff, participation in quality improvement initiatives to address identified patient safety or quality of care issues, providing and facilitating an environment conducive to staff continuing education needs, on-going unit-based educational needs and orientation of staff members.

Responsibilities:
1. Patient Care - Ensures that appropriate care and services are available to patients / clients and families. Facilitates interdisciplinary collaboration in patient/client care planning. Ensures appropriate clinical staffing and skill mix for patient care. Supervises team of professionals / paraprofessionals which may include nursing staff, health unit coordinators, nursing assistants and utility aides.
2. Human Resource Management - Effectively manages human resources and creates an environment conducive to staff recruitment and retention. Applies organizational policy and procedures in hiring, promoting, transferring and terminating staff. Provides staff with annual performance feedback and opportunity to set professional goals. Integrates scientific evidence regarding retention of nursing staff into unit planning.
3. Budget Management - Effectively uses clinical and financial information to establish and meet budgetary goals. Implements strategies to increase revenue and cost-effectively manage personnel, supply, and equipment resources. Evaluates the impact of strategic fiscal changes on quality outcomes.
4. Accreditation Issues - Ensures that internal and external regulatory standards or nursing practice are met or exceeded. This includes organizational policy and procedures as well as state, JCAHO, Board of Nursing and other specified accrediting bodies. Integrates current scientific evidence into standards of practice.
5. Quality Improvement-Leads and participates in quality improvement initiatives that focus on identified patient safety or quality of care deficits.
6. Education-Creates an educational environment conducive to student learning, staff continuing education, and orientation of new staff members. Accountable for annual competency evaluation of staff that ensures staff has the knowledge and skills to care for the specified patient population.

Other Information

Education Requirements:

• Bachelor's degree in Nursing (BSN) from a state-accredited school of professional nursing.

Licensure/Certification Requirements:

• Licensed to practice as a Registered Nurse in the state of North Carolina.
• BLS required.

Professional Experience Requirements:

• Two (2) years of professional nursing experience in a tertiary care setting, and one (1) year of experience in the area assigned.

Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: UNCH Nephrology at ET

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$44.56 - $64.06 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.