RN Patient Safety & Quality

LCMC Health; New Orleans (LA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Deliver healthcare with heart.

Give people a reason to smile.

Put a little love in your work.

Be honest and real, but with patience.

Bring some lagniappe into everything.

Forget one-size-fits-all, think one-of

Job summary

LCMC Health in New Orleans is seeking a Nursing Service Line Quality Improvement professional to promote patient safety, improve performance, and lead education initiatives across the service line.

The role emphasizes mentorship, oversight, and collaboration with leaders to implement evidence-based practices while maintaining high standards of care and regulatory compliance.

Qualifications

• Strong knowledge of performance improvement techniques and outcomes management.
• Proven teaching skills and mentorship within a service line.
• Experience with oversight or quality assurance.
• Excellent written and verbal communication with attention to detail.
• Proficient in MS Word/Excel/PowerPoint/Outlook.
• Adaptive, independent, and customer-service oriented.
• Experience with e-learning, Cerner and simulation preferred.

Responsibilities

• Promotes patient safety and service line reliability.
• Establishes a performance improvement plan with metrics.
• Monitors metrics and promotes evidence-based practices.
• Educates staff and develops tools/reports for compliance.
• Collaborates with leaders to integrate improvement tools and outcomes.

Skills

Performance improvement

Teaching skills

Mentorship

Attention to detail

Communication

Customer service

Independence

Adaptability

Education

BSN/MSN/ADN equivalents

Tools

Cerner

Simulation

Microsoft Office

Job description

Your job is more than a job

This job description is intended to describe the general nature and level of work performed by employees assigned to this department. This is not an exhaustive list of all duties and responsibilities, and LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

GENERAL DUTIES

• Quality:
• Promotes service line high reliability through promotion of patient safety, collegial interaction, case presentations, emergency simulation and standardization of key clinical practices.
• Establishes a service line performance improvement plan incorporating metrics to monitor structure, process and outcomes.
• Monitors metrics and implements actions to proactively promote evidence based best practice and resolve deficiencies.
• Incorporates national professional standards and guidelines into service line practice, order sets and policies/procedures.
• Incorporates routine audits to evaluate service line and individual competence in various aspects of clinical care and regulatory compliance, into the service line performance improvement plan.
• Develops tools and educational programs to improve clinical expertise, quality, patient safety and regulatory compliance.
• Maintains a focus on patient safety for all unit operations and clinical practices.
• People:
• Ensures all service line care providers and unit practices adhere to national professional standards, principles of patient safety and regulatory guidelines.
• Designs, coordinates, facilitates and educates staff on interdisciplinary activities to continually improve quality, safety and regulatory compliance across the service line.
• Service:
• Serves as a mentor for team members regarding professional practice, clinical growth and certification.
• Serves as a subject matter expert in clinical practice and professional guidelines.
• Develops and presents unit-specific educational offerings.
• Responsible for formulation of tools, reports and presentations to ensure service line compliance with professional standards, quality and patient safety and regulatory compliance as well as developmental plans for staff identified needs.
• Works in collaboration with leaders to identify priorities and to communicate status updates regarding service line performance metrics and resolve deficiencies.
• Collaborates with leaders to assure successful integration of performance improvement tools and team facilitation in achieving service line excellence.

Experience Qualifications

• 2 years of nursing experience in service line required.
• 2 years of education and/or accreditation experience preferred.

Education Qualifications

• Employees or candidates must have either one of these: Bachelor's in nursing (BSN) or Master's Degree in healthcare-related field, or Associate Degree in Nursing.

LICENSES AND CERTIFICATIONS

Required

• Current license to practice as a registered nurse
• Basic Life Support (BLS)
• SKILLS AND ABILITIES
• Robust knowledge of performance improvement techniques to facilitate outcomes management and service line excellence.
• Demonstrates effective teaching skills, utilizes principles of adult learning and is committed to mentorship within the service line.
• Experience in performing oversight activities or quality assurance required.
• Excellent written and verbal communication skills and the ability to pay close attention to detail required.
• Must have a track record of producing work that is highly accurate, demonstrates attention to detail and reflects well on the organization.
• Computer experience should include Microsoft Word, Excel, PowerPoint and Outlook at the intermediate level, at a minimum.
• Must be flexible and able to adapt to frequently changing standards and priorities.
• High degree of independence, flexibility, initiative and commitment.
• Must demonstrate strong customer service orientation.
• Experience with e-learning, Cerner and Simulation preferred.

Work Shift

Days (United States of America)

LCMC Health is a community.

Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary

Your extras

• Deliver healthcare with heart.
• Give people a reason to smile.
• Put a little love in your work.
• Be honest and real, but with compassion.
• Bring some lagniappe into everything you do.
• Forget one-size-fits-all, think one-of-a-kind care.
• See opportunities, not problems – it’s all about perspective.
• Cheerlead ideas, differences, and each other.
• Love what makes you, you - because we do

You are welcome here.

LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.

Simple things make the difference.

• To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.
• To ensure quality care and service, we may use information on your application to verify your previous employment and background.
• To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.
• To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.