RN - Patient Logistics

OhioHealth; Columbus (OH); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Caring environment

Life-long learning

Excellence in healthcare

Job summary

OhioHealth is seeking a Transfer Center Nurse in Columbus, Ohio, to triage and coordinate patient transfers across eight facilities. The role requires rapid decision-making, strong communication with physicians and nursing staff, and oversight of bed availability and patient flow.

The position entails night shifts with a 36-hour weekly schedule, handling aeromedical and ground transport coordination, and ensuring timely, high-quality care across the OhioHealth system.

Qualifications

• Effective verbal and written communication, problem solving and organizational skills; CareConnect computer skills.
• 3–5 yrs in emergency department/critical care; previous leadership roles (charge, preceptor).

Responsibilities

• Maintains flow of patients throughout the hospital to include: emergency department, operating rooms, invasive recovery, cath labs, and nursing units.
• Assesses Hospital admission to ensure appropriate admissions, level of care, medical necessity and utilization of resources.
• Plans and coordinates safe transfer of inpatient patients to accommodate needs of each admission.
• Collaborates with nursing administration to assure all resources are allocated to best meet the needs of organization.
• Evaluates each patient continuously to identify change in required level of care to assure appropriate placement GMB versus Tele or telemetry versus intermediate or critical care versus telemetry, workup issues and admissions versus discharges.
• Provides superior customer service to meet needs of patients, families, physicians, outlying hospitals, physician offices, nursing facilities, urgent cares, home care, hospice, and other telephone contacts received by department.
• Provides education and support for bed management practice to interns, residents, and attending physicians.
• Identifies opportunities for process improvement and provides ongoing feedback.
• Acts as liaison between all central Ohio hospitals to identify bed availability within Central Ohio area in order to assure timely and accurate placement of patients.

Skills

Nursing

Emergency/critical care

Leadership

Education

Bachelor's Degree in Nursing

Job description

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities.

Job Description Summary

This position is a very unique role that requires many skills especially triaging skills and computer navigating skills to be successful. Strongly recommend a period of shadowing of 3-4 hours to understand the role and responsibilities. Basic description of what a Transfer Center Nurse does: 24,7 department that requires weekends and holiday rotations Receive phone calls from outlying facilities to triage patients regarding transfers to one of our OhioHealth facilities (manage inbound transfers to 8 OhioHealth facilities and growing). Responsible for bringing in patients from outlying facilities who require a higher level of care or specialties that are not offered with outlying hospital. Obtain full report on patients and determine what services to call in regards to the patient's current needs and level of care. Ensuring reports/information get to the appropriate unit, physician, and sub-specialties. Communicate with all medical professionals (physicians, nursing supervisors, nurses, physician assistants, nurse practitioners, transport, charge nurses, sub-specialties etc. ) in regards to a patient's transfer to ensure quality and efficient care. Requesting a demographic sheet on the patient whom is being transferred from outlying hospital for pre-admission process at receiving hospital. Help arrange transport for patient by air or ground route per outlying facility request. Multi-tasking several cases at a time while providing quick acceptance of the patient to ensure care is not halted and transport of patient is efficient. Implementing multiple processes for acute patients: Stroke Alerts, STEMI Alerts, Trauma Alerts, Cardiac Arrests, Critical limbs, OB/GYN emergencies, etc. Following multiple processes for all our campuses within OhioHealth.

Responsibilities And Duties

20% Maintains flow of patients throughout the hospital to include: emergency department, operating rooms, invasive recovery, cath labs, and nursing units.

20% Assesses Hospital admission to ensure appropriate admissions, level of care, medical necessity and utilization of resources. 1. Telephones triage and reviews documentation to assure outlying hospital direct admissions/ED transfers receive appropriate and timely bed management 2. Initiates clinical pathways on emergency and direct admissions 3. Screens observation admissions for appropriateness with approved criteria and directs to most optimal level of care. 4. Contacts physicians regarding order clarification and change in appropriateness for level of care needs. 6. Activates patients to assigned unit and bed. Assures correct assignment of status.

18% Plans and coordinates safe transfer of inpatient patients to accommodate needs of each admission. Works with nursing units to identify patients to transfer to lower levels of care to accommodate patients requiring higher acuity.

15% Collaborates with nursing administration to assure all resources are allocated to best meet the needs of organization.

9% Evaluates each patient continuously to identify change in required level of care to assure appropriate placement GMB versus Tele or telemetry versus intermediate or critical care versus telemetry, workup issues and admissions versus discharges.

5% Provides superior customer service to meet needs of patients, families, physicians, outlying hospitals, physician offices, nursing facilities, urgent cares, home care, hospice, and other telephone contacts received by department.

4% Provides education and support for bed management practice to interns, residents, and attending physicians.

5% Provides resources for organization regarding a variety of topics including: policy/procedure, department location, crisis management, staffing, department responsibilities and various other topics.

2% Identifies opportunities for process improvement and provides ongoing feedback.

2% Acts as liaison between all central Ohio hospitals to identify bed availability within Central Ohio area in order to assure timely and accurate placement of patients.

As a High Reliability Organization (HRO), responsibilities require focus on safety, quality and efficiency in performing job duties.

The job profile provides an overview of responsibilities and duties and is not intended to be an exhaustive list and is subject to change at any time.

Minimum Qualifications

Bachelor's Degree: NursingRN - Registered Nurse - Ohio Board of Nursing

Additional Job Description

Effective verbal and written communication, problem solving and organizational skills; computer skills (CareConnect); typing skills, Clinical pathway development and understanding of quality improvement. 3 - 5 yrs. in emergency department/critical care; previous leadership roles (charge, preceptor).

Work Shift

Night

Scheduled Weekly Hours

36

Department

Transfer Center

Join us!

• if your passion is to work in a caring environment
• if you believe that learning is a life-long process
• if you strive for excellence and want to be among the best in the healthcare industry

Equal Employment Opportunity

OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment