RN Patient Care Coordinator - Hospice

hrhs; Kansas; On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Paid Parental Leave

Tuition reimbursement

Paid time off

Holiday premium pay

Shift and weekend differential pay

401k with a $.50/$1.00 up to 6% match

Medical, Dental, Vision coverage

Employee assistance program

Job summary

Hutchinson Regional Healthcare System is seeking an RN Patient Care Coordinator to oversee referrals, intake processes, and care planning for hospice services. The role requires coordination with physicians, discharge planners, and insurance case managers to ensure timely admissions and high-quality patient care.

You will supervise clinical staff, monitor staffing, and participate in data abstraction and performance improvement activities to meet CMS and Joint Commission standards.

Qualifications

• Knowledge of MS Office and basic computer skills.
• Strong keyboarding abilities and data entry accuracy.
• Excellent written and verbal communication with patients and families.
• Ability to multitask and prioritize in a fast-paced environment.
• Apply advanced nursing principles to patient care planning and coordination.

Responsibilities

• Performs intake/referral processes and staffing assignments to ensure timely patient response.
• Delegates duties to intake staff for patient and quality requirements.
• Evaluates facility and non-facility patients referred for agency services.
• Collaborates with discharge planning, utilization review, and insurance case managers.
• Contacts physicians, nurses, social workers, and other disciplines to coordinate a care plan.

Skills

MS Office

Keyboarding

Effective communication

Multitasking

Advanced nursing principles

Tools

MS Office

Job description

A brief summary of what's ahead

Location: Hospice & HomeCare of Reno County Full Time Equivalent (FTE): 1

Job position summary: The Patient Care Coordinator is responsible for the oversite and completion of processing referrals which includes information visits and evaluation of patients as indicated, identifying insurance coverage, planning and coordinating completion of admissions and resumptions of care. The Coordinator is also responsible for assisting the Clinical Director with the day to day clinical management of the agency to ensure quality patient care including staffing and productivity management.

In addition, the Coordinator is responsible for the completion of data abstraction, evaluation and submission of data and reports, and performance improvement to ensure agency compliance with organization and program specific policies and procedures, payor requirements, safety and health standards, Joint Commission standards, and state and federal regulations.

Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.

The benefits have never been more rewarding. Here are a few things we offer:

• Paid Parental Leave
• Tuition reimbursement
• Paid time off
• Holiday premium pay
• Shift and weekend differential pay
• 401k with a $.50/$1.00 up to 6% employer match
• Medical, Dental, and Vision coverage
• Employee assistance program

RN Patient Care Coordinator - Hospice ESSENTIAL FUNCTIONS:

• Completes intake/ referral processes and staffing assignments as needed to ensure timely response to patient's needs and to maximize staffing utilization.
• Delegates duties to intake department staff for completion of patient and quality requirements.
• Evaluates facility and non-facility patients referred for agency services.
• Collaborates with the facility's discharge planning personnel, utilization review department and insurance case managers to facilitate safe, early discharge.
• Consults with physicians, nurses, social workers, discharge planners and other disciplines to establish a coordinated plan of care.
• Interviews the patient/family/caregiver(s) and discusses the home situation, current needs, and any psychosocial factors that are relevant to the plan.
• Receives physician orders and triages patient phone calls. Facilitates patient visits as indicated post calls, to achieve desired patient outcomes for agency patients newborn thru geriatric.
• Collaborates with physician, patient/family and other assigned disciplines regarding care needs and revisions to plan of care
• Manages clinical staff schedules and assigns patient visits as needed to complete patient care and ordered and indicated for positive outcomes.
• Manges private duty program and any other agency ad hoc programs as indicated.
• Supervises clinical care provided by agency field Home Health Aides and homemakers.
• Established and maintains positive working relationships with patients, family members, co-workers, physicians and referral sources
• Completes supervision of HHA services provided as per agency policy
• Completes timely and accurate documentation as per agency policy.
• Participates in call coverage as per agency policy.
• Assists with data abstraction/evaluation/submission per CMS, payer, and vendor requirements; this includes concurrent and retrospective review of medical records, i.e.; OASIS, HIS, MACRA.
• Assists with data abstraction and evaluation of patient records for quality and risk measures, including monitoring compliance with CMS guidelines, Conditions of Participation, Joint Commission and vendor requirements; this includes concurrent and retrospective review of medical records.
• Reports findings of evaluations to Quality/Risk Committee, participates in the development and updating of Performance Improvement Plan
• Reports on PDSAs and trending of data to Quality/Risk committee as well as Hutchinson Regional Healthcare System Performance Improvement Teams as assigned
• Reports required data to licensing boards, CMS, appropriate committees as per regulations, conditions of participation and agency policies.
• Facilitates or participates in multidisciplinary workgroups, as needed, to improve outcomes
• Facilitates agency accreditation process in conjunction with peers and Leadership of the agency.
• Focuses on providing quality, cost effective, and safe services to the patients served by the agency.
• Abides by the Health Insurance Portability and Accountability privacy and security regulations regarding all aspects of Protected Health Information (PHI).

MINIMUM KNOWLEDGE AND SKILLS REQUIRED :

• Knowledge of MS Office software.
• Keyboarding skills.
• Demonstrated ability to communicate effectively.
• Multitasking and prioritization skills.
• Ability to apply advanced nursing principles.

PREFERRED KNOWLEDGE AND SKILLS REQUIRED:

• Clinical skills.
• Home Health OASIS Data Set.
• Home Health Joint Commission.

REQUIRED BEHAVIORAL SKILLS :

• Integrity: A personal presence