Position Title
Oncology Nurse Navigator (ONN)
Department
37280 Wake Forest Baptist Medical Center - LC: Patient Navigation
Position Type
Full time
Benefits Eligible
Yes
Hours Per Week
40
Schedule Details
Monday-Friday 8-5 pm
Pay Range
$41.10 - $61.65
Job Summary
Patient navigation in cancer care refers to individualized assistance offered to patients, families, and caregivers to help overcome health care system barriers and facilitate timely access to quality medical and psychosocial care. This assistance may be provided pre-cancer diagnosis (screening and education) through continued phases of the cancer experience. The navigation services implemented will depend upon the particular type, severity, and/or complexity of the identified barriers. This job exists to facilitate a timely, integrated and coordinated approach to the care of patients with a diagnosis of cancer and to provide quality nursing care for patients with cancer related health issues. The mission of the Oncology Nurse Navigator (ONN) is to improve patient preparedness for treatment by providing education and psychosocial support. The ONN also facilitates interaction between patients and their physicians provide logistical support, referrals, coordination of care, and other assistance during the trajectory and transitioning points of the patient’s oncology care. The ONN will serve as an advocate to assure positive customer satisfaction. The ONN will use a multi-disciplinary approach to planning and providing care and act as a liaison to all other areas of the hospital to insure that the needs and concerns of oncology patients and their families are addressed. An oncology nurse navigator (ONN) is a professional registered nurse with oncology-specific clinical knowledge who offers individualized assistance to patients, families, and caregivers to help overcome healthcare system barriers. Using the nursing process, an ONN provides education and resources to facilitate informed decision making and timely access to quality health and psychosocial care throughout all phases of the cancer continuum.
Major Responsibilities
- Coordination and implementation of strategies to ensure quality, efficacy, and cost effectiveness for the oncology patients in multiple settings.
- Assesses patient needs
- Orientates patient to the hospital and outpatient settings as well as the organization
- The PONN delivers cancer care across the continuum, from diagnosis through treatment, and implements the transition to survivorship, and end-of-life care
- Using the nursing process, the PONN provides patient and family insight with appropriate education and resources to facilitate informed decision-making and timely access to quality health and psychosocial care throughout all phases of the cancer continuum
- Critically thinks and clinically assesses patients providing support and education. Manages the complexity of the cancer diagnosis
- Communicates and collaborates with all multidisciplinary team members
- Reviews distress screening for referrals
Education and Program Development
- Reinforces education regarding diagnosis
- Connects patient to appropriate and requested resources
- Develops and reports outcome metrics to drive program development
- Assesses and implements activities that support the standards related to Children's Oncology Group (COG)
- Review and strategizes activities that support the community needs assessment of site-specific results.
- Using the nursing process, the PONN provides patient and family insight with appropriate education and resources to facilitate informed decision-making and timely access to quality health and psychosocial care throughout all phases of the cancer continuum.
Professional Role and Associate Engagement
- Provides emotional support for patients
- Advocates on behalf of the patient
- Empowers the patient to self-advocate
- Maintains own knowledge, ability, skills, competencies
- Continues to role model organizational behaviors of excellence
Required Licensure
- Nurse, Registered (RN)
- BLS
Education/Experience Required
- BSN required
- Typically requires 5+ year's experience in clinical specialty (Oncology)
Knowledge, Skills & Abilities Required
- Global perspective of changing health care environment
- Ability to prioritize work • Basic computer skills • Effective interpersonal communication skills
- Current CPR certification
- OCN Certification or Nurse Navigator Certification obtained within 2 years of hire.
Physical Requirements and Working Conditions
- Flexible hours according to customer needs
- Ability to demonstrate a commitment to patient-focused care • Ability to prioritize independently and respond to multiple simultaneous requests
- Ability to work in a fast-paced environment with established time constraints and in difficult situations
- May be exposed to hazardous materials and life-threatening diseases
- Ability to perform lifting/transfer activities related to patients (up to 50 lbs. may be required)
- Must be able to travel to visit physicians and other practices within our region • This position needs to recognize needs and behaviors of specific age groups of patients treated
- Ability to lift up to 35 pounds without assistance.
- For patient lifts of over 35 pounds, or when patient is unable to assist with the lift, patient handling equipment is expected to be used, with at least one other associate, when available.
- Unique patient lifting/movement situations will be assessed on a case-by-case basis.
Additional Information
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.