(RN) Nurse Navigator Home Hospital -Faulkner

Mass General Brigham Health Plan, Inc.; Massachusetts; On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Nurse Navigator for their Home Hospital program. This role involves collaborating with emergency department teams to ensure seamless patient transfers and providing exceptional care. The ideal candidate will possess strong organizational and communication skills, along with clinical expertise to evaluate patients effectively. Join a mission-driven organization that values teamwork and innovation in healthcare delivery. This is an opportunity to make a significant impact in patient care while working in a dynamic hospital-based environment.

Qualifications

• Must possess RN licensure in Massachusetts and have 3+ years of relevant experience.
• Strong communication and organizational skills are essential.

Responsibilities

• Collaborate with the Home Hospital team to manage patient transfers.
• Gather clinical information and communicate with interdisciplinary teams.
• Promote effective teamwork and patient-centered care.

Skills

Organizational abilities

Effective communication

Self-direction

Team player

Interpersonal skills

Conflict management

Customer-centric focus

Clinical knowledge

Real-time patient evaluation

Education

Current RN licensure in Massachusetts

Minimum 3 years emergency department experience

Job description

(RN) Nurse Navigator Home Hospital

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Remote type: Onsite

Location: Newton, MA

Time type: Full time

Posted on: Posted Yesterday

Job requisition id: RQ4016795

Site: Mass General Brigham Home Care, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Skills/Competencies:

• Organizational abilities prioritizing with multi-tasking skills
• Effective written and verbal communication
• Self-direction
• Team player
• Effective interpersonal skills with a variety of individuals
• Demonstrated ability to work independently and as part of a team
• Effective with conflict management and resolution
• Customer-centric and focused
• Extensive knowledge of clinical capabilities of HH and inclusion/exclusion criteria
• Clinical knowledge and skill in real-time evaluation of patients during their Emergency Department encounter

Qualifications - External Requirements:

• Current RN licensure in the state of Massachusetts
• Minimum 3 years emergency department, home hospital, or inpatient experience
• Varied experience preferred

Working Conditions:

Hospital-based environment, in an emergency department setting.

Responsibilities:

• Attends huddle each morning with the Home Hospital team
• Gathers appropriate clinical information to identify patients based on catchment area and plan of care
• Interacts with the Emergency Department interdisciplinary team and ED Care Facilitators to assist patient identification with the goal of successful transfer to MGB Home Hospital
• Collaborates closely with the MGB Home Hospital Admitting Provider when prospective patients meet eligibility criteria; then notifies the Home Hospital Case Manager
• Obtains consent from patient to transfer to MGB Home Hospital
• Communicates and collaborates with Administrative Coordinator and Administrative Manager regarding patient transfers
• Has real-time knowledge of capacity and capabilities of MGB Home Hospital
• Works with care areas to manage patient flow and placement to support Home Hospital transfers and census goals
• Utilizes analytical and critical thinking in decision making and judgment that is aligned with organizational objectives
• Serves as a role model, coach, and facilitator
• Promotes thorough collaborative and respectful communication
• Inspires and encourages teamwork
• Exhibits excellent and effective communication skills that promote patient-centered care, relationship building, and professionalism

Additional Job Details:

36 Hour - Part-time position

The position to which you are applying is represented by a collective bargaining unit, Massachusetts Nurses Association.

Remote Type: Onsite

Work Location: 75-95 Wells Ave

Scheduled Weekly Hours: 36

Employee Type: Regular

Work Shift: Day (United States of America)

EEO Statement:

Mass General Brigham Home Care, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.