RN Nurse Navigator - GI Quality

Prosser Memorial Health; Prosser (WA); On-site; USD 59,000 - 110,000; Full time

Job summary

Prosser Memorial Health is seeking a Nurse Navigator (RN) to coordinate care across care continuum for high-risk or complex patients. The role emphasizes transitions in care, clinical advocacy, and education to patients and families.

Responsibilities include supporting GI quality initiatives, pathology recall tracking, and coordinating outstanding care needs through interdisciplinary teams. Strong communication and confidentiality are essential.

Qualifications

• WA State RN licensure required.
• Outpatient care experience preferred.
• Experience in nurse navigation and national nurse navigation training preferred.
• Metric tracking skills required.
• Excellent written and verbal communication skills.
• Ability to maintain strict confidentiality.

Responsibilities

• Coordinate patient care through interdisciplinary and multidisciplinary collaboration.
• Support GI quality initiatives, pathology and recall tracking, and care-gap follow-up.
• Function as a clinical advocate and educator for patients and families.
• Build community relationships to provide access to quality care and smooth transitions.

Skills

Outpatient care experience

Nurse navigation experience

Metric tracking skills

Communication skills

Confidentiality awareness

Education

RN licensure (WA) or multi-state licensure

Tools

EPIC

Microsoft Office (Word/Excel)

Job description

FT, 80 hrs/pp, 1.0 FTE; days, varies as scheduled.

Job Summary:

The Nurse Navigator (NN) is a professional RN with service line specific clinical knowledge who offers individualized assistance across the care continuum to patients, families, and caregivers to expedite and coordinate care, and address health system barriers. The NN assumes responsibility for the coordination of patient care through interdisciplinary and multidisciplinary collaboration to achieve optimal patient outcomes with a focus on high-risk patients or those with complex care needs (including multidisciplinary care). The NN has a particular focus on improving transitions in care and adherence to care. Additionally, the NN functions as a clinical advocate and educator for patients. The NN assists to build and maintain community relationships to provide expedient and reliable access to quality care. The NN identifies and alleviates stressors during transitions and barriers to care with the aim to deliver a seamless model of care that benefits patients, family members, providers, and the healthcare team. The QNN identifies and alleviates stressors during transitions and barriers to care with the aim to deliver a seamless model of care that benefits patients, family members, providers, and the healthcare team. In addition to Referral RN responsibilities, this position supports GI quality initiatives, including pathology and recall tracking, Care Gap follow-up, Open Access tracking, procedure completion follow-up, and coordination of outstanding care needs. Required: WA State RN licensure. Previous experience in outpatient care setting. Preferred: Specialty Clinic experience. Experience in nurse navigation and the completion of national nurse navigation training. Metric tracking skills.

Education and/or Experience Requirements:

Excellent written, oral, and conversational communication skills to effectively work with diverse groups.

Ability to analyze, evaluate multiple solutions and solve complex problems using well developed critical & analytical thinking skills.

Excellent time management skills needed to prioritize among many competing priorities.

Mastery of Microsoft Office, especially Word and Excel, and use of health record for documentation and/or reporting. EPIC preferred.

Demonstrated skills in verbal and written communication.

Ability to maintain strict confidentiality.

Ability to promote and build teamwork and multidisciplinary care concept. Metric tracking skills.

Preferred:

Experience in nurse navigation. Completion of national nurse navigation training.

Licensure & Certifications Requirements

Current WA State RN licensure or qualifying multi-state licensure (MLC).

BLS upon date of hire or within 30 days.

Pay Range: $43.09-$79.71