RN Navigator

AdventHealth; Hendersonville (NC); On-site; USD 67,000 - 116,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Support

Pet Benefits

Job summary

AdventHealth in Hendersonville, NC is seeking an RN Navigator to guide patients across the continuum of care. You will coordinate treatment plans, schedule follow-ups, and track outcomes, while educating patients through referrals and trials.

Collaboration with physicians and staff ensures smooth communication and comprehensive care. The role requires RN licensure, a Nursing Bachelor's degree, and 1+ year in acute care nursing; oncology experience is preferred.

Qualifications

• Bachelor's of Nursing required.
• RN license required.
• BLS CPR certification required.
• Oncology Certified Nurse (OCN) preferred.
• 1+ year in acute care nursing required.
• 1+ year in oncology preferred.

Responsibilities

• Provides nursing care and guidance to patients from initial contact through the continuum of care.
• Guides patients on treatment plans, next steps in appointments, and assists with scheduling follow-up appointments.
• Tracks outcomes of referrals and treatments, maintaining detailed records to measure program effectiveness.
• Develops and implements patient education programs and tools.
• Provides psychosocial support, including facilitation of support groups.
• Educates and facilitates patient introduction to clinical trial information, resource referrals, and counseling.
• Advocates for patients and families in preventing and resolving clinical issues.
• Develops strong relationships with physicians, office staff, community resources, and healthcare providers to ensure effective communication in patient care.
• Serves as a liaison between clinical specialists, primary care physicians, and patients.
• Coordinates and participates in community education programs, health fairs, and local events.
• Provides formal and informal education to other healthcare team members to achieve desired outcomes.
• Attends national, regional, and local conferences pertinent to the program and the RN Navigator role.
• Performs other duties as assigned.

Skills

Organizational skills

Interpersonal skills

Keyboarding

Collaborative relationships

Psychosocial assessment

Oncology knowledge

Insurance knowledge

EMR proficiency

Bilingual (EN/ES)

Education

Bachelor's of Nursing

Tools

Microsoft Office (Outlook, Excel, Teams)

EMR systems

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

100 HOSPITAL DR

City:

HENDERSONVILLE

State:

North Carolina

Postal Code:

28792

Job Description:

Shift: Mon-Fri 8am-5pm

Location:

• Provides nursing care and guidance to patients from initial contact through the continuum of care.
• Guides patients on treatment plans, next steps in appointments, and assists with scheduling follow-up appointments.
• Tracks outcomes of referrals and treatments, maintaining detailed records to measure program effectiveness.
• Develops and implements patient education programs and tools.
• Provides psychosocial support, including facilitation of support groups.
• Educates and facilitates patient introduction to clinical trial information, resource referrals, and counseling.
• Advocates for patients and families in preventing and resolving clinical issues.
• Develops strong relationships with physicians, office staff, community resources, and healthcare providers to ensure effective communication in patient care.
• Serves as a liaison between clinical specialists, primary care physicians, and patients.
• Coordinates and participates in community education programs, health fairs, and local events.
• Provides formal and informal education to other healthcare team members to achieve desired outcomes.
• Attends national, regional, and local conferences pertinent to the program and the RN Navigator role.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Organizational skills and ability to work independently with self‑motivation [Required]
• Strong interpersonal, customer relations, and communication skills, including verbal, written, grammar, and spelling [Required]
• Keyboarding and general computer proficiency [Required]
• Ability to develop collaborative relationships [Required]
• Strong psychosocial assessment and clinical skills [Required]
• In-depth knowledge ofdiagnosis, treatment and age-appropriate patient education [Required]
• Knowledge of in-house and external oncology resources [Required]
• Working knowledge of insurance coverage and procedures [Required]
• Proficiency in Microsoft Office (Outlook, Excel, Teams) and electronic medical record systems [Preferred]
• Bilingual (English/Spanish) [Preferred]

Education:

• Bachelor's of Nursing [Required]

Field of Study:

• N/A

Work Experience:

• 1+ years in acute care nursing [Required]
• 1+ years in an oncology setting [Preferred]

Licenses and Certifications:

• Registered Nurse (RN) [Required]
• Basic Life Support - CPR Cert (BLS) [Required]
• Oncology Certified Nurse (OCN) [Preferred]

Physical Requirements:

Physical Requirements - https://tinyurl.com/msy4mja2

Pay Range:

$67,496.00 - $115,835.20

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.