RN Manager Surgical Services

Henrico, Parham & Retreat Doctors' Hospitals; Richmond (VA); On-site; USD 85,000 - 127,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) plan with match

Tuition assistance

Wellbeing support

Paid time off & family leave

Job summary

Henrico Doctors' Hospital in Richmond, VA is hiring an RN Manager Surgical Services to ensure high-quality, patient-centered care through oversight of daily unit operations and staff. The role emphasizes nursing leadership, regulatory compliance, and improving patient experience.

The position requires an Associate Degree in Nursing or RN Diploma, a state RN license (or compact) and 3+ years of applicable experience, with preferred Bachelor’s degree and leadership background.

Qualifications

• Manager oversees daily function and staffing of the unit/department to ensure high quality, patient-centered care.
• Ensures nursing care adherence to policies, procedures and standards.
• Focus on patient safety, quality outcomes and regulatory compliance.
• Manages admissions and discharges for efficient throughput and quality care.
• Leads in a way that inspires commitment to the organization’s values and vision.

Responsibilities

• Oversee daily unit operations and staffing.
• Monitor nursing care for quality and compliance.
• Coordinate interdepartmental care to meet patient needs.
• Ensure efficient admissions/discharges and throughput.
• Lead and coach nursing staff for performance.
• Promote patient-centered service and experience.

Skills

Nursing leadership

Staff scheduling

Quality patient care

Regulatory compliance

Patient experience

Education

Associate Degree in Nursing or RN Diploma

Bachelor’s Degree in Nursing

3+ years applicable experience

3+ years applicable leadership experience

RN license/compact license

Job description

Salary Estimate: $84926.40 - $127400.00 / year

Learn More About The Benefits Offered For This Job.

The estimate displayed represents the typical salary range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. The typical candidate is hired below midpoint of the range.

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a RN Manager Surgical Services today with Parham Doctors' Hospital.

Job Summary And Qualifications

The Manager ensures high quality, patient-centered care through oversight of the overall daily function and staffing of the unit/department. The Manager monitors and evaluates the provision of nursing care in accordance with established policies/procedures and holds staff accountable for quality and clinical outcomes in support of facility objectives.

Quality

• Helps create a superior clinical identity by operationalizing evidence-based practices to enhance patient safety and quality outcomes. Ensures adherence to standards of care.
• Supports efforts to reduce variation in clinical practice and improve efficiency, effectiveness, and cost. Ensures a culture of accountability and transparency in the provision of care.
• Supports the achievement of internal/external benchmarks, accreditations, and designations.
• Ensures compliance with all policies, procedures, and regulatory standards.
• Ensures equipment maintenance is performed regularly and according to regulatory and/or accreditation standards.
• Manages admissions and discharge processes to ensure efficient throughput and high quality, patient-centered care.
• Facilitates effective interdisciplinary care coordination within and across departments. Ensures staff with appropriate clinical competencies are assigned to meet patient care needs.
• Manages nursing practice and unit operations. Monitors and evaluates the provision of nursing care in accordance with established policies/procedures to ensure patient and family needs are assessed and met.

Service

• Provides leadership in attaining and sustaining an unparalleled patient experience. Instills accountability for providing consistent, positive patient interactions that differentiate the organization as a healthcare leader.
• Reviews various feedback mechanisms and helps identify opportunities to improve customer/patient satisfaction. Supports the development and implementation of strategies to elevate the patient experience.
• Leverages various feedback mechanisms to benchmark performance and identify opportunities to improve patient satisfaction.
• Ensures compliance with evidence-based practices that enhance patient experience and customer service.
• Collaborates with subject matter experts and other leaders to create an environment of teamwork that supports improved outcomes and service.
• Supports a patient-first philosophy and engages in service recovery when necessary.

People

• Leads in a way that inspires commitment to the vision/mission/values of the organization. Implements evidence-based employee engagement practices.
• Identifies development opportunities or training needs of individual employees and teams. Provides coaching, feedback, and training to improve performance.
• Builds a competitively superior organization through attracting, developing, engaging, and retaining talent. Ensures people with the right skills and motivations are in the right role, at the right time, to meet business needs.
• Assumes responsibility for resolving and/or channeling employee grievances, disputes, or concerns according to appropriate procedures.

Growth

• Represents the organization positively within the community; participates in company-supported community/patient events and in-services.

Finance

• Manages staff scheduling. Maintains staffing in accordance with patient care needs and established productivity guidelines.
• Manages operating expenses, including the utilization of supplies and equipment. Identifies cost reduction opportunities and implements actions to achieve savings.

Education & Experience

• Associate Degree in Nursing or RN Diploma – Required
• Bachelor’s Degree In Nursing – Preferred
• 3+ years applicable experience - Required
• 3+ years applicable leadership experience – Preferred
• Currently licensed as a registered professional nurse in the state(s) of practice and/or has an active compact license, in accordance with law and regulation - Required

Benefits

• Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
• Wellbeing support, including free counseling and referral services
• Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
• Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
• Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
• Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

Learn More About Employee Benefits

Note: Eligibility for benefits may vary by location.

Established in 1974, Henrico Doctors' Hospital is a 340-bed community hospital offering cardiology, gastroenterology, neurology, oncology, physical therapy, women's services and a 24/7 emergency department. Operated by HCA Healthcare, Henrico Doctors' Hospitals consists of three community campuses - Henrico, Parham, and Retreat Doctors' Hospitals along with a free-standing emergency center, Hanover Emergency Center. Envisioned, founded and supported by a group of independent physicians looking to provide high-quality care in an accessible community setting, Henrico Doctors' proudly remains committed to providing patients with the best care possible.

"The great hospitals will always put the patient and the patient's family first, and the really great institutions will provide care with warmth, compassion, and dignity for the individual." - Dr. Thomas Frist, Sr.

HCA Healthcare Co-Founder

If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our RN Manager Surgical Services opening. We promptly review all applications. Highly qualified candidates will be contacted for interviews.

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.