RN Manager Patient Care Operations, 20th Floor PMs

Ann & Robert H. Lurie Children's Hospital of Chicago; Chicago (IL); On-site; USD 99,000 - 165,000; Full time

Job summary

A leading pediatric hospital in Chicago seeks a Clinical Operations Manager to oversee operations, improve quality outcomes, and manage personnel. Ideal candidates will have strong leadership skills and a background in healthcare management. The role emphasizes collaboration and compliance with healthcare standards.

Benefits

Health Insurance

Retirement Plans

Paid Time Off

Voluntary Benefits

Qualifications

• Minimum five years healthcare experience.
• Current Illinois license and certification.

Responsibilities

• Overseeing payroll, time management, and policy compliance.
• Managing complex projects within the department and organization.
• Developing and monitoring operational processes and procedures.

Skills

Leadership

Communication

Organizational Skills

Education

Bachelor's Degree

Master's Degree

Job description

Ann & Robert H. Lurie Children’s Hospital of Chicago - Clinical Operations Manager

Ann & Robert H. Lurie Children’s Hospital of Chicago provides superior pediatric care in a setting that offers the latest benefits and innovations in medical technology, research, and family-friendly design. As the largest pediatric provider in the region with a 140-year legacy of excellence, kids and their families are at the center of all we do. The hospital is ranked in all 10 specialties by the U.S. News & World Report.

Location

Evening shift (United States of America)

Job Description

Essential Job Functions:

1. Operations of designated area, collaborating with department leadership to ensure high-quality care, patient engagement, regulatory compliance, and safety.
2. Developing and monitoring operational processes and procedures.
3. Leading process improvement initiatives for high-quality outcomes.
4. Optimizing staff scheduling and department staffing.
5. Overseeing payroll, time management, and policy compliance.
6. Serving as a clinical and operational resource.
7. Assisting the Director in monitoring productivity, financial management, and variance reporting.
8. Managing complex projects within the department and organization.
9. Facilitating communication within and across departments.
10. Adapting to organizational change while supporting staff and maintaining effective communication.

Personnel Management:

• Creating a diverse, engaging work environment and proactively addressing issues.
• Recruiting and developing a high-quality, diverse workforce.
• Coordinating professional development and ensuring new employee orientation.
• Managing performance through coaching, disciplinary actions, and performance appraisals.

Clinical Quality Outcomes:

• Maintaining high standards for quality of care and patient safety.
• Implementing process and outcome improvements based on best practices and research.
• Ensuring compliance with policies and accreditation standards.
• Focusing on metrics to improve quality and safety.

Leadership Competencies:

Including influencing others, organizational awareness, human resource management, and personal leadership. Emphasis on communication, strategic thinking, financial acumen, emotional intelligence, and continuous professional development.

Knowledge, Skills, and Abilities:

• Current Illinois license and certification.
• Bachelor's degree required; Master's preferred.
• Minimum five years healthcare experience.
• Proven leadership, communication, and organizational skills.

Compensation and Benefits:

Salary range: $99,840 - $164,736. Comprehensive benefits include health insurance, retirement plans, paid time off, and various voluntary benefits.

Additional Information:

We value diversity and are committed to an inclusive environment. Equal employment opportunity employer. Support email: [e-mail]