RN Manager

MultiCare; Tacoma (WA); Hybrid; USD 121,000 - 198,000; Full time

Job summary

MultiCare Health System in Tacoma, WA is seeking an RN Clinic Manager II to oversee clinical operations at one or more locations, ensuring high-quality patient care beyond urban centers. You will lead patient experience, provider engagement, and operational performance.

The role requires a BSN, WA RN license (or MLS), BLS/ACLS, 4 years in a professional role and 2 years in supervision. Travel to dispersed clinics is expected; MultiCare emphasizes professional development and nursing leadership.

Qualifications

• Bachelor's degree required.
• Current Registered Nurse license in Washington State or MLS.
• BLS/ACLS Certification required.
• Four (4) years in a professional or technical role.
• Two (2) years in a supervisory or lead capacity.

Responsibilities

• Drive excellence in patient experience with outstanding customer service.
• Administer operational, marketing, and finance functions of practice locations.
• Support a culture of employee and provider engagement.
• Regularly travel to geographically dispersed clinics.
• Partner with Regional Director and Administration on physician production, compensation, scheduling, and related operations.

Skills

Patient experience

Customer service

Provider engagement

Education

Bachelor's degree

Washington RN license (MLS)

BLS/ACLS Certification

Job description

Position Summary

FTE: 1.0, Shift: 7:30AM -5:30PM Variable, Schedule: Variable

We're seeking an RN Clinic Manager II to oversee the performance of one or more clinic locations or ancillary service areas, ensuring that need high-quality patient care is not limited to urban access. If you excel in patient experience, customer service, and provider engagement, this role may be the perfect fit for you. It's an exciting time to be a nurse at MultiCare. We are on a journey to become a best-in-class nursing organization. Together, we are creating an environment where nurses are owners in the clinical decision-making process, are well connected, have open communication with their colleagues, feel supported to develop professionally, and understand the future of nursing at MultiCare.

Responsibilities

• You will drive excellence in patient experience with outstanding customer service
• You will engage fiscal responsibility as you administer operational, marketing, and finance functions of practice locations
• Support a culture of employee and provider engagement
• You will regularly travel to geographically dispersed assigned clinics
• Partner with Regional Director and Administration towards physician production, compensation, scheduling, charge capture/ reimbursement inquiries, referral processing, human resource management, medical and business information systems, ancillary services, general operations, and strategic planning and development

Requirements

• Bachelor's degree
• Current Registered Nurse license in Washington State or Multistate License endorsement (MLS)
• Current BLS/ACLS Certification
• Four (4) years of experience in a professional or technical role/function
• Two (2) years of experience in a supervisory or lead capacity
• Consideration may be given to internal candidates not meeting the minimum qualifications

Why MultiCare?

• Rooted in the local community
• Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.
• Growth and education Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.
• Well-being and support Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.
• Living our values Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.
• Belonging for all Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.
• Pacific Northwest lifestyle Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

• We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off.
• The pay scale is $121,118.40 - $197,579.20 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align. Associated benefit information can be viewed here.

MultiCare is a not-for-profit health care organization with more than 28,000 team members, including employees, providers and volunteers. MultiCare has been caring for our community for well over a century, since the founding of Tacoma’s first hospital and today is the largest community-based, locally governed system of health in the state of Washington, serving communities across Washington and Northern Idaho. MultiCare’s comprehensive system of health includes numerous primary care, urgent care and specialty services - including Mary Bridge Children's Hospital & Health Network; MultiCare Indigo Urgent Care; Pulse Heart Institute; MultiCare Medical Associates, affiliated physicians; MultiCare Rockwood Clinic, the largest multispecialty clinic in the Inland Northwest region; and MultiCare Connected Care, our Accountable Care Organization. Thirteen hospitals complete the organization: Allenmore Hospital, Auburn Medical Center, Capital Medical Center, Covington Medical Center, Deaconess Hospital, Good Samaritan Hospital, Mary Bridge Children's Hospital - the Puget Sound region's only children's hospital and state-designated Level II Pediatric Trauma Center for Western Washington - Overlake Medical Center, Navos Behavioral Health Hospital, Valley Hospital, Yakima Valley Hospital, Tacoma General Hospital - which is home to the South Puget Sound region's only Level IV Neonatal Intensive Care Unit - and Wellfound Behavioral Health Hospital.

Our core values of Respect, Integrity, Stewardship, Excellence, Collaboration, Kindness and Joy, serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other.

MultiCare is also proud of our commitment to workforce diversity and culturally competent care. This commitment is led by our CEO and supported through employee education and community outreach.

MultiCare provides equal employment opportunity to all employees and job applicants. We do not tolerate discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender identity or expression or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leave(s) of absence, compensation and training.

If you are an external job applicant who requires reasonable accommodation in the job application process, please contact the Employee Resource Center (ERC) at 253-403-6947 and we will assist you with submitting a ticket to initiate your request for accommodation. If you are a current employee, you can submit an ERC ticket or call the ERC for assistance.