RN/LPN Care Coordinator, Behavioral Health

The Wright Center for Graduate Medical Education; Scranton (Lackawanna County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Employer contribution to medical plan

100% paid dental and vision coverage

Up to 3 weeks PTO

Up to 11 paid holidays

8% 403b employer contribution after 1y

Job summary

The Wright Center for Community Health is seeking a Care Coordinator to support high-risk patients with coordinated, patient-centered care. You will conduct follow-ups, manage referrals, and work with the Primary Care Team to ensure timely patient access and data accuracy.

Ideal candidates hold an active RN or LPN license with BLS, and have experience in a health center setting. The role includes shift rotations evenings, weekends, and holidays as part of patient care coverage.

Qualifications

• RN or LPN license active and in good standing.
• BLS certification required.
• Experience in a health center setting is a plus.
• Willingness to work in EOS model (preferred).

Responsibilities

• Oversee care for patients transitioning from facilities with follow-up calls and coordination with PCP-Team.
• Coordinate care for at least 30 high-risk patients using risk stratification tools and registries.
• Arrange follow-up visits and manage patient data on symptoms, medication, and support.
• Handle clinical tasks including drawing up medications and monitoring devices while ensuring HIPAA confidentiality.
• Answer calls, create orders, relay test results, manage refills, and schedule appointments.

Skills

Excellent communication skills

Team collaboration

Process improvement mindset

Mission-oriented

Education

Graduate of an accredited RN or LPN program

Tools

Medent

Job description

Description

Care for and strengthen our community by joining The Wright Center!

Apply

Job Type Full-time

Here are some of the main functions of our Care Coordinators:

• Oversee care for patients transitioning from healthcare facilities, including follow-up calls and coordination with the Primary Care Provider-Team.
• Coordinate care for at least 30 high-risk and rising-risk patients, including using risk stratification tools and managing registries.
• Arrange follow-up visits, and manage patient data on symptoms, medication, and support.
• Handle various clinical tasks including drawing up medications for clinicians to administer, and monitoring devices such as Ambulatory Blood Pressure, Continuous Glucose Monitoring, Retinavue for diabetic patients, while ensuring HIPAA confidentiality and pursuing ongoing professional development.
• Handling incoming phone calls from patients, creating orders, delivering test results via telephone, medication refills, scheduling appointments, calling outside medical facilities for scheduling of specialty appointments and test orders.
• An eligible candidate should have the following minimum qualifications:
• An active RN or LPN license
• Basic Life Support (BLS) certification required

At The Wright Center, we offer awesome benefits!

• Medical, dental, and vision coverage offered on day one
• Significant employer contribution to medical plan options
• 100% paid dental and vision coverage
• Up to 3 weeks PTO
• Up to 11 paid holidays per fiscal year
• 8% employer contribution to 403b retirement plan after one year of service
• Plus more!

Requirements

• Meet The Wright Center for Community Health and its affiliated Enterprise entities’ EOS People Analyzer Tool
• Buy in and experience working in the EOS® model (strongly preferred)
• Mission-oriented; represents the enterprise in a professional manner while demonstrating organizational pride
• Graduate of an accredited RN or LPN program
• Active Pennsylvania RN or LPN Nursing license
• Previous experience in a health center setting a plus
• BLS Certification
• Experience with electronic health record, Medent a plus
• Ability to work as part of a care team
• Excellent communication skills
• Commitment to process improvement and quality
• This position requires employees to participate in the following rotation schedule to meet the needs of patients and families:
• Evenings (one late night per week; 12PM-8PM)
• Weekends (either one Saturday or Sunday per month; when worked, employees will have a day off during the week)
• Holidays (one to two holidays per year)

Notice of AI Use in Job Application Review

As part of our commitment in creating a fair, efficient, and consistent hiring process we may use artificial intelligence (AI) to help our recruiting teams organize, summarize, and analyze information provided by candidates, including resumes, application responses, and other materials submitted during the application process.AI may be used to identify patterns, highlight relevant skills, and experience, and assist in comparing a candidate’s qualifications with the requirement of a specific role. These tools are to improve efficiency and consistency while supporting more informed hiring decisions, which will ultimately be made by the hiring team.