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OSF HealthCare is seeking an RN Intake Coordinator to manage all new inquiries and referrals for specialty services. You will act as the primary clinical contact, coordinating with providers and care teams to ensure seamless access to care and personalized patient experiences.
Responsibilities include reviewing clinical information, facilitating referrals to support services, and educating patients and families throughout the intake process.
OSF HealthCare is dedicated to provide Mission Partners with a comprehensive and market-competitive total rewards package that includes benefits, compensation, recognition and well-being offerings that focus on the whole person and engage with their current stage of life and career. Click here to learn more about benefits and the total rewards at OSF.
Pay range for this position is $34.25 - $51.13/hour. Actual pay is based on years of licensure. This is an Hourly position.
POSITION SUMMARY: The RN (Registered Nurse) Intake Coordinator is responsible for managing all new inquiries and referrals for OSF specialty services. Acting as the primary point of clinical contact, the RN Intake Coordinator provides consumer-friendly, multi-modality referral options and delivers a personalized experience for patients and families to ensure seamless navigation into care and services. This role gathers and reviews all necessary clinical information (such as reports, test results, and imaging) and collaborates with referring providers, physicians, advanced practice providers, and care teams to coordinate timely access to specialty care. The RN Intake Coordinator assesses clinical, emotional, spiritual, psychosocial, financial, and other patient needs, making referrals to appropriate supportive services and community resources as needed. Serving as a clinical resource within the specialty area, the coordinator reinforces patient and family education, contributes to the development and refinement of educational materials, and ensures patients feel supported and informed throughout the intake process. In addition, the RN Intake Coordinator participates in screening, prevention, and educational events relevant to the specialty service line, promoting awareness and early connection to care. Through this work, the coordinator supports efficient patient flow, enhances provider productivity, and ensures a patient-centered, compassionate entry into OSF specialty services.
More Information: Hybrid schedule, but may be expected to come in for training, education and other needs throughout the year.
OSF HealthCare is an Equal Opportunity Employer.