RN Field Clinical Care Coordinator - 5K Sign-On - Merrimack Valley, MA Market - Remote

UnitedHealth Group; Lowell (MA); Hybrid; Confidential; Full time

Job summary

Join a forward-thinking organization dedicated to transforming healthcare. As a Health and Social Services Coordinator, you'll play a vital role in advocating for patients and coordinating their long-term care needs. This position offers flexibility with a mix of fieldwork and home-based office responsibilities, allowing you to make a significant impact in your community. With a focus on quality care and collaboration, you'll be part of a dynamic team that values your contributions. If you're passionate about improving health outcomes and ensuring equitable care, this role is perfect for you.

Benefits

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase

401k contribution

$5,000 Sign-on Bonus

Qualifications

• Current RN licensure in Massachusetts required.
• 2+ years of clinical experience with strong communication skills.

Responsibilities

• Assess and implement care strategies tailored to individual patient needs.
• Advocate for patients ensuring their needs are represented by the care team.

Skills

Clinical Experience

Patient Advocacy

Communication Skills

Flexibility and Adaptability

Education

Registered Nurse Licensure in Massachusetts

BSN or Higher

Tools

MS Office (Word, Excel, Outlook)

Job description

$5,000 Sign-on Bonus for External Candidates

At UnitedHealthcare, we’re simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together.

You push yourself to reach higher and go further. Because for you, it’s all about ensuring a positive outcome for patients. In this role, you’ll work in the field and coordinate the long-term care needs for patients in the local community. And at every turn, you’ll have the support of an elite and dynamic team.

In this Health and Social Services Coordinator role, you will be an essential element of an Integrated Care Model by relaying the pertinent information about the member needs and advocating for the best possible care available, ensuring they have the right services to meet their needs.

Monday through Friday/No Weekends/No Holidays

If you reside within a commutable distance of Lowell, Lexington, MA and Concord, NH areas, you will have the flexibility to work remotely as you take on some tough challenges.

This is a Field-Based role with a Home-based office

Primary Responsibilities:

• Assess, plan and implement care strategies that are individualized by patient and directed toward the most appropriate, least restrictive level of care.
• Identify and initiate referrals for social service programs; including financial, psychosocial, community and state supportive services.
• Manage the care plan throughout the continuum of care as a single point of contact.
• Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members.
• Advocate for patients and families as needed to ensure the patient’s needs and choices are fully represented and supported by the health care team.

Expect to spend about 80% of your time in the field visiting our members in their homes or in long-term care facilities. You’ll need to be flexible, adaptable and, above all, patient in all types of situations.

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Current, unrestricted licensure as a Registered Nurse in the state of Massachusetts.
• 2+ years of clinical experience.
• 1+ years of experience with MS Office including working Word, Excel and Outlook.
• Ability to travel in assigned region to visit members in their homes and/or other settings, including community centers, hospitals or providers' offices.

Preferred Qualifications:

• BSN, Master's Degree or Higher in Clinical Field.
• CCM Certification.
• 1+ years of community case management experience coordinating care for individuals with complex needs.
• Experience working in team-based care.
• Background in managed care.
• Bilingual.

*All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy.

The hourly range for this role is $28.61 to $56.06 per hour based on full-time employment. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.